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Powerclient - Error - in multiple user on the same machine
  1. Issue
0 Votes
  1. Rajkumar K S
  2. PowerBuilder
  3. Friday, 1 August 2025 10:30 AM UTC

Hi Team,

We have successfully configured and deployed the PowerClient application at the client site. However, we are encountering an issue when more than one Windows user attempts to use the application on the same machine.

Scenario:

  • User Rajkumar logs in to the Windows system and launches the PowerClient application — it works without any issues.

  • Without closing the PowerClient application, Rajkumar logs out of Windows.

  • Another user logs into Windows on the same system and tries to launch the PowerClient application.

  • This time, the application throws the error:
    “Failed to update the app.”

We have attached the error details for your reference.

Request:

Kindly assist us in identifying and resolving this issue. Please let us know if any specific configurations or user profile settings need to be considered to support multiple Windows users on the same machine.

Looking forward to your support.

Attachments (1)
powerclient.pdf
Export to Excel12 in PB2025, file not created PB22 R3 Devops push restores to base form of pbls
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Ken Guo @Appeon
Rajkumar K S
Angie Liu@Appeon
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