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E-mail Enabled Application
  1. Advice
0 Votes
  1. Falguni Patel
  2. PowerBuilder
  3. Thursday, 13 May 2021 01:08 AM UTC

Hi,

I wish to create an Email enabled helpdesk application. This application allows user to:

1) Receive email for helpdesk email id. 

2) Send / Reply to email enquiries using application .

3) Analyse emails which are not yet responded.

4) The replies message received and reply sent to be mapped with log as attachment / link for future review.

 

In short, I wish to retrieve Inbox and Sent Item in my application and do some processing based on reply sent etc. 

I have managed to use smtp to send bulk emails and MAPI for inbox items retrieval. I found Mapi relies on mail account profile on your local machine. I need a solution which is flexible and can be used for cloud apps. 

Kindly suggest a solution or interface to use with some reference links or code exchange suggestions.

Kind regards,

Falguni

 

 

Change of database column size effect efficiently, How? LDAPS authentication with PowerBuilder 12.5/2019
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