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Resolved sybase datawindow ps not working on windows 10

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  1. Aaron Anbu Johan Abraham
    Aaron Anbu Johan Abraham
  2. PowerBuilder
  3. Wednesday, 4 September 2019 11:34 AM UTC

Hi team,

'sybase datawindow ps' not working on windows 10 whereas it was working fine in window 7

Now the end users are started using window 10 and reported issue that it's not working

please let me know how to fix this issue. 

 

Thanks,

Aaron

Powerbuilder 2017 R3 IDE won't launch
pbc170.exe compilation
Responses (4)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 4 September 2019 14:56 PM UTC
  2. PowerBuilder
  3. # 1

Hi Aaron;

 If you are using "'sybase datawindow ps " - then, you are probably trying to use GhostScript to generate PDF's. It might be that your GS software is a bit old. PDF generation using GS works great for me on my Windows version 18362 PCs.  I am using GS version 9.23 on my systems.

 Note1: Looks like the latest release is 9.27.

 Note2: Make sure that you use the driver supplied by GS only when you install the "'sybase datawindow ps " printer.

Regards ... Chris

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Aaron Anbu Johan Abraham
  1. Aaron Anbu Johan Abraham
  2. Wednesday, 4 September 2019 15:19 PM UTC
Thanks Chris



You are right... we are using GhostScript 9.02 version(gs902w32.exe). But it was working fine on win7
  1. Helpful
Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Wednesday, 4 September 2019 16:46 PM UTC
It is not realistic to expect an older version of a software to be compatible with a newer version of Windows, especially Windows 10 that made lots of changes. I know historically Windows OS upgrades have not been major issue, but with Windows 10 the situation is different. This is why a key feature of newer versions of PB (e.g. 2017 and 2019) is Windows 10 compatibility.
  1. Helpful
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 4 September 2019 18:18 PM UTC
Hi Aaron;

The W10 architecture internally is quite different internally than W7. Especially now since W10 drivers have to be signed and meet other new criteria ...

FYI: https://docs.microsoft.com/en-us/windows-hardware/drivers/install/kernel-mode-code-signing-policy--windows-vista-and-later-

Regards ... Chris
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Aaron Anbu Johan Abraham
Aaron Anbu Johan Abraham Accepted Answer Pending Moderation
  1. Wednesday, 4 September 2019 14:15 PM UTC
  2. PowerBuilder
  3. # 2
 

Issue:
Unable to print PDF's since upgrading to windows 10.
These features function perfectly in win7.

Error message: 

PDF handling failure "PDF could not be created; Please contact support"

Version:

Currently we are using Appeon PowerBuilder 2017 R3 version build 1880.

 

Printer & devices:

sybase datawindow ps

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There are no comments made yet.
Aaron Anbu Johan Abraham
Aaron Anbu Johan Abraham Accepted Answer Pending Moderation
  1. Wednesday, 4 September 2019 14:12 PM UTC
  2. PowerBuilder
  3. # 3

Issue:
Unable to print PDF's since upgrading to windows 10.
These features function perfectly in win7.

Error message: 

PDF handling failure "PDF could not be created; Please contact support"

Version:

Currently we are using Appeon PowerBuilder 2017 R3 version build 1880.

 

Printer & devices:

sybase datawindow ps

Comment
There are no comments made yet.
John Fauss
John Fauss Accepted Answer Pending Moderation
  1. Wednesday, 4 September 2019 13:03 PM UTC
  2. PowerBuilder
  3. # 4

Aaron - Can you be a little more specific, as in, can you describe what "not working" means? What version of PB are you using?

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