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Resolved Log on - told I'm already logged on

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  1. William Beale
    William Beale
  2. PowerBuilder
  3. Tuesday, 26 September 2017 05:58 AM UTC

I purchased a license for PB 2017, installed the new version, and successfully migrated my PB12.5 project.

However, when attempting to log in now, from the 'Log on to PowerBuilder' window, I click the logon button and get the pop-up to enter user ID and password.  After entering the details, I get the message, "You are already logged on" and I cannot proceed further.

Advice would be appreciated

Ocx doesn't work in Windows 2016 Server.
clarification for use of XLSX and any requirement ...
Accepted Answer
Andreas Mykonios
Andreas Mykonios Accepted Answer Pending Moderation
  1. Tuesday, 26 September 2017 07:38 AM UTC
  2. PowerBuilder
  3. # Permalink
Hi.
From Appeon user center, in the license management section, you can force your license to logout. Go to License Management -> Powerbuilder IDE -> Logout User. There you will see a list of your license(s) in use and can force logout any one if you want.
Andreas.
 
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William Beale
  1. William Beale
  2. Tuesday, 26 September 2017 12:32 PM UTC
Thanks Andreas - that worked

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Responses (2)
Ruth Spradlin
Ruth Spradlin Accepted Answer Pending Moderation
  1. Tuesday, 1 September 2020 22:39 PM UTC
  2. PowerBuilder
  3. # 1

I am in the License Management -> Powerbuilder IDE , but I don't see an option to logout user.

Comment
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Tuesday, 1 September 2020 22:55 PM UTC
Hi Ruth;

FYI: You need to be the "License Administrator" for your organization before you'll see the Logout option.

Regards... Chris
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