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Resolved When Printing with RichTextEdit in Citrix, print order is incorrect
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  1. Peter Thiem
  2. PowerBuilder
  3. Thursday, 28 April 2022 02:39 AM UTC

Hi PB Community,

For my application deployed as a Citrix hosted application, when the users prints a batch of 100's of separate documents using the RichTextEdit.Print() function, the documents are arriving on the local printer out of order. 

The environment is using:

  • PowerBuilder 2021
  • Citrix XPS Universal Printer Driver

As far as I can tell, this *mostly* looks like a Citrix bug, rather than a PowerBuilder bug because:

  • Outside of Citrix, I cannot reproduce.
  • Afaict in Citrix, the documents are "submitted" in the print queue/spooler on the Citrix host in the correct order by the application.

But maybe PowerBuilder is partially involved because:

  • The problem did not affect this application when implemented in Powerbuilder.Net 12.5 (it likely has a very different printing subsystem).
  • I can't find much of the problem affecting other types of applications in Citrix with google searches.
  • Opening the Printer Setup Citrix "Local Settings" within the application, it alleviates the problem (which is very odd, maybe it initializes the printer driver/spooler in some way?...).

Would anyone have experienced similar problems, experiences, or have advice?

Cheers, Peter.

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