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Resolved The Appeon Xcelerator plug-in cannot be loaded
  1. Issue
0 Votes
  1. Joe Hess
  2. PowerServer 2020 or older (Obsolete)
  3. Monday, 10 August 2020 03:04 PM UTC

I just upgraded to PowerServer 2020. We did all of our development using PowerServer 2019 with no problems. Since the update to 2020, no one can access our web app. Everyone receives the message, "The Appeon Xcelerator plug-in cannot be loaded." This message appears on all browsers.

 

We have unstalled all PowerServer components from the computers multiple times.

We have verified the sites are in the trusted zone

We have verified the ActiveX security settings as described in the knowledge base.

We have manually downloaded and executed the Update.exe program.

We have opened the browsers as an administrator.

 

Any help would be appreciated. We are scheduled to go live in a week.

 

Thank you,

Joe Hess

 

How to get Power Server host server name Accessing remote LDAP servers
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