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SMTPClient error -11 Operation timeout
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  1. Brage Mogstad
  2. PowerBuilder
  3. Wednesday, 14 May 2025 11:21 AM UTC

Hello,
We're currently using PB2019 and OLE to send emails from our app. However, we'd really like to offer our customers the option of using the new MS Outlook email client instead of the old one, as it is way faster and less resource-demanding on client PCs.
I'm looking into the "new" Appeon 2022R3 Build 3397 IDE/Runtime and the SMTPClient object for SMTP over OLE, using a simple mail setup at an account at one.com. For some reason, this results in an error: -11 Operation timeout.

The one.com account I'm testing is verified and works flawlessly with the same setup on my Outlook mail client, which resides on the same PC.
Could this be a bug? Am I missing something important in the setup?
Any advice is greatly appreciated.

Regards
Brage

string ls_server, ls_userid, ls_password, ls_authmethod, ls_characterset, ls_errmsg
long ll_port, ll_conntype, ll_row, ll_authmethod

Integer li_rc
SMTPClient  lnv_SmtpClient

lnv_SmtpClient = CREATE SMTPClient

dw_smtp.Accepttext()
ll_row = dw_smtp.GetRow()

ls_server =  dw_smtp.GetItemString(ll_row, "server")
ls_userid =  dw_smtp.GetItemString(ll_row, "userid")
ls_password =  dw_smtp.GetItemString(ll_row, "password")
ll_authmethod =  dw_smtp.GetItemNumber(ll_row, "authmethod")
ls_characterset =  dw_smtp.GetItemString(ll_row, "characterset")
ll_port =  dw_smtp.GetItemNumber(ll_row, "port")
ll_conntype =  dw_smtp.GetItemNumber(ll_row, "conntype")

//set the email account information        
lnv_SmtpClient.Host = ls_server
lnv_SmtpClient.Username = ls_userid
lnv_SmtpClient.Password = ls_password
lnv_SmtpClient.Port = ll_port
choose case ll_conntype
	case 0
		//NONE
		lnv_SmtpClient.EnableTLS = False		
	case 1
		lnv_SmtpClient.EnableTLS = True
	case 2
	case 3
end choose

choose case ll_authmethod
	case 6
		//OAUTH2
end choose 

//Sets the email message
lnv_SmtpClient.Message.Reset(0)
lnv_SmtpClient.Message.SetSender("brage@evolveit.no","Brage Mogstad")
 lnv_SmtpClient.Message.Encoding = 'windows-1252'
lnv_SmtpClient.Message.AddRecipient("bmogstad@maritech.no", "Brage Mogstad")
lnv_SmtpClient.Message.Subject = "SMTPClient Test Message"
lnv_SmtpClient.Message.TextBody = "SMTPClient example message body"

//Priority
lnv_SmtpClient.Message.Priority = 0
 
//Timeout
lnv_SmtpClient.timeout = 10

// Enable the logging feature.
lnv_SmtpClient.LogFile("e:\temp\msmtp\mail.log", false)

//Model Authentication
//lnv_SmtpClient.XOAuth2AccessToken = "ya29.a0AVvZVsrZY8ra_fyIw3EyVSYUQIXYbWcz4_mYqlqtxFE-4t_hzLyV_BaZbaxhM3nC10Nr5Qm6hmHPBQvd5BfaH7kXN5KxS-XR0dnV-1EHltUJmcgBSZIHbPEkR6qLf_CEaEozOESSyebgAWv5SGynKfyCzsvR6QaCgYKAeMSARASFQGbdwaIy4ayfJPAa23BKltg4-AJjg0165"

//Sends the email
li_rc = lnv_SmtpClient.Send()

IF li_rc = 1 THEN
        MessageBox("SMTPClient", "EMail sent.")
ELSE
	choose case li_rc        
		case -1
			 ls_errmsg = "A general error occurred."
		case -2 
			 ls_errmsg = "Unable to connect to service through proxy."        
		case -3 
			 ls_errmsg = "The given proxy host could not be resolved."        
		case -4 
			 ls_errmsg = "The given remote host could not be resolved."    
		case -5 
			 ls_errmsg = "Failed to connect to host."        
		case -6 
			 ls_errmsg = "Host is of bad/illegal format or is missing."        
		case -7 
			 ls_errmsg = "Protocol is not supported."        
		case -8 
			 ls_errmsg = "Error in SSL connection."        
		case -9 
			 ls_errmsg = "Server certificate is revoked."        
		case -10 
			 ls_errmsg = " Service certificate authentication failed."        
		case -11 
			 ls_errmsg = "Operation timeout."        
		case -12 
			 ls_errmsg = "The remote server denied curl to login."        
		case -13 
			 ls_errmsg = "Failed sending network data."        
		case -14 
			  ls_errmsg = "Failure in receiving network data."        
		case -15 
			 ls_errmsg = "Incorrect username or password."        
		case -16 
			 ls_errmsg = "Error reading local file."        
		case -17 
			 ls_errmsg = "No sender has been specified."        
		case -18 
			 ls_errmsg = "No recipients have been specified."
	end choose
	MessageBox("SMTPClient Error", String(li_rc) + ' - ' + ls_errmsg, stopsign!, ok!)
END IF

DESTROY lnv_SmtpClient
Attachments (4)
firewall.png firewall.png
outlook_setup.png outlook_setup.png
parameters.png parameters.png
log.png log.png
Removing the series axis of a datawindow graph control Confluence API from Powerbuilder
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