PB 2019R2 Crash on datawindow update
- New
- Issue
- Pierre DETE
- PowerBuilder
- Thursday, 23 January 2025 08:36 AM UTC
Hello the community,
We are experiencing crashes with one of our clients. They have been facing this issue for a week. Their database is quite large, but we have other clients with similarly large datasets who do not encounter this problem.
The issue occurs with PowerBuilder 2019 R2 on Windows 10.
The crashes can be reproduced on different environments, including other Windows 10 machines and Windows Server.
Using /PBDEBUG, we identified the lines where the process crashes (although the crashes do not always occur at the same point):
End class function GF_MSG_COMPTEUR for class GF_MSG_COMPTEUR, lib entry GF_MSG_COMPTEUR
Executing instruction at line 249
Executing instruction at line 259
Executing instruction at line 260
Executing object function UPDATE for class DW_SOLDE, lib entry R_ECHEANCE
Executing system DLL function (last line)
Windows says :
We have already checked the memory size, disk space, pb.ini settings (with UseHwnd=no), and the DLL versions of PB2019 R2, the dependencies visual c++ 2015-2022.
We understand that this is a large process with a lot of data and datawindows, but we believe the issue is related to their environment since it works for many other customers.
This process is quite complicated and difficult to modify or optimize.
Any idea of few elements that could be optimized or checked in their environment?
Thanks in advance.
Pierre.
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