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Resolved OLE Word Open Error
  1. Issue
  2.  OLE
0 Votes
  1. Shawn Davis
  2. PowerBuilder
  3. Wednesday, 8 February 2023 06:58 PM UTC

Hello All,

 

I've had a strange error crop up in the last couple months on an app deployed and in use for many year without issue. My hunch is that it relates to a windows update security change or something else in the users security environment. So just wondering if anyone else has seen it and resolved.

The issue occurs when the program tries to open a Word document from a database using OLE automation. It doesn't happen every time, in fact it's somewhat rare (I'm guessing it happens every 10-20 document opens) there doesn't seem to be any pattern. A windows opens up like the one below. I know how to temporarily resolve from doing a Google search but it comes back eventually. This is just a shot in the dark hoping someone has had it pop-up and figured out how to resolve. I've tried whitelisting the app without resolution. These are Win10Pro machines running Defender for Endpoint for security. The compile environment is PB 2019. Everyone has Office 16.

 

 

-Shawn

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