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Michelle Wong
- SnapDevelop
- Monday, 6 July 2026 07:52 AM UTC
Dear Appeon,
I am experiencing a licensing issue in SnapDevelop 2022 R3 (Version 22.2.0.3391).
I have an active online CloudPro paid subscription license assigned to my account.

However, whenever I click Open PB Workspace to open an existing PowerBuilder workspace, I receive the following error:

I have already tried the following:
Refreshed my license.
Logged out of all other sessions to ensure the license is not being used elsewhere.
Signed out and signed back into my Appeon account.
Restarted SnapDevelop.
Reinstalled SnapDevelop 2022 R3.
Verified that I can create a new project successfully.
The error occurs when I right-click the Solution and select "Open PB Workspace".
Please assist with this issue.
Thanks
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