- David Peace (Powersoft)
- PowerBuilder
- Monday, 20 January 2020 11:43 AM UTC
Hi Guys
I'm getting a not so random crash from our newly migrated application to pb2017r3 as follows:
Faulting application name: tstravel.exe, version: 5.0.17.0, time stamp: 0x5df05d07
Faulting module name: KERNELBASE.dll, version: 6.1.7601.24545, time stamp: 0x5e0eb7f5
Exception code: 0xc0000005
Fault offset: 0x0000c5af
Faulting process id: 0x20b0
Faulting application start time: 0x01d5cf82cf155910
Faulting application path: C:\Powersoft\tstravel\tstravel.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 2c898470-3b76-11ea-885b-989096a8952d
Followed by 30 seconds later:
Fault bucket 1630458091, type 493030608
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: tstravel.exe
P2: 5.0.17.0
P3: 5df05d07
P4: KERNELBASE.dll
P5: 6.1.7601.24545
P6: 5e0eb7f5
P7: c0000005
P8: 0000c5af
P9:
P10:
Attached files:
C:\Users\dpeace\AppData\Local\Temp\WER9A5E.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\dpeace\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_tstravel.exe_67cf1f9c3064cdd06bbe29a21f4fb437c6184e6_152514ab
Analysis symbol:
Rechecking for solution: 0
Report Id: 2c898470-3b76-11ea-885b-989096a8952d
Report Status: 0
I also noticed a file in my user temp called .DVP-WIN7A.dpeace.log.ERROR.log20200120-111628.8544
In this file was the following:
Log file created at: 2020/01/20 11:16:28
Running on machine: DVP-WIN7A
Log line format: [IWEF]mmdd hh:mm:ss.uuuuuu threadid file:line] msg
E0120 11:16:28.943296 7192 FileTool.cpp:351] GetFileLength failed , file is not exitst; pathC:\Program Files (x86)\Appeon\PowerBuilder 17.0\fake_machine_info
What on earth is that all about!?
It seems too much of a coinsidence that this file appeared about the time the system crashed.
Any thoughts on here
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