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Infomaker 2017 and SPI 2009 cannot open PSR files
  1. Issue
0 Votes
  1. Ileen Corbishley
  2. InfoMaker
  3. Monday, 10 June 2019 10:15 PM UTC

We are currently working with Intergraph Smartplant Instrumentation 2009 (SP4 (09.00.04.0132)) and InfoMaker 11.1 and do not have any problems saving and modifying a PSR file in InfoMaker 11.1 and opening it in SPI 2009 (SP4).

However, we are testing Appeon InfoMaker 2017 R3 (version: 17.2.0.1880) and can no longer open a PSR file in SPI 2009 SP4 that has been modified, or even simply re-saved inside InfoMaker 2017.

The following error occurs and SPI 2009 crashes:

INTOOLS.EXE has stopped working - a problem caused the program to stop working correctly. Please close the program.

Problem Event Name: Application Error
Faulting application name: INTOOLS.EXE
version: 9.0.3.1
time stamp: 0x4bd7ad16
Faulting module name: pbdwe110.dll
version: 11.2.0.9027
time stamp: 0x4bd7afb3
Exception code: 0xc0000005
Fault offset: 0x00080fde
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13

NOTES: C:\Program Files (x86)\Appeon\Shared\PowerBuilder\PBSHR170.dll

Can anyone suggest a work around using Appeon Infomaker 17, possibly saving the file in an earlier version format, or some adjustments to settings, or something.

Thank you in advance for your help and assistance.

InfoMaker Installer Question psr files cannot save as PDF, manually
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