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Resolved HALT not closing exe process
  1. Issue
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  1. Pierre DETE
  2. PowerBuilder
  3. Friday, 19 February 2021 11:03 AM UTC

Hi PB users,

We are facing a difficult issue with one client which sometimes, get the deployed EXE process not closing, and he must kill by himself the process. It's a batch process running on a Windows server 2012 without display.

We have asked for the display information, but it's difficult for him and we have no return for now.

Historically we leave our PB application by a global function which destroy last instantiated objects, COMMIT and DESTROY all transactions and finishes by a HALT.

Of course, we can't reproduce, and the client send us some information each time the problem occurs. The process run every day and the issue occurs one or two times by week. I attached the last screenshots we received.

We have traced the code, and now we are sure the process reach the HALT instruction. We suspect an exception message blocking the exit process. I join some screenshots sent by the client.

We can see some strange lines about ntdl.dll :

ntdl.dll!RtIinitializeExceptionChain...

We tried unsuccessfully to TRY CATCH the HALT.

Is there a way to exit even an exception occurs or redirect any windows blocking messages?

Any suggestion to deal properly with this problem ?

Thank you in advance.

Pierre

 

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