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Azure App Service
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  1. VINOD NAIR
  2. PowerServer
  3. Thursday, 12 March 2026 02:54 PM UTC

We are in the efforts to migrate our applications from Azure’s Cloud Service (Extended Support), which will be deprecated in March 2027, to Azure App Service. As part of this process, I created an Azure App Service, and uploaded a Zip file containing both the client and API using the Kudu tool. I also attempted deployment using the Azure App Service Deployment Center. In both cases, the files were installed successfully, and I made sure to update the web.config, applications.json, and appconfig.json to ensure they reference the correct API and database connections.

However, when launching the application, while all application files download and extracted as expected, I encounter an error at the point where the application attempts to access the API to retrieve the authentication token. Specifically, the health-ui of the API cannot be reached. I’ve included some screenshots in the attached PDF for your reference.

I’m reaching out to see if anyone has experience with Azure App Service and might be able to offer some guidance, or help pinpoint why the API is not accessible in this setup. Any insights or suggestions would be greatly appreciated.

Note: Using the below link, I ran the ".\ServerAPIs.exe" in CMD prompt and it ran without any issues (https://docs.appeon.com/ps2022r3/Figuring_out_if_the_deployed_Web_APIs_can_run.html)

Thank you in advance for your support!

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WebAppService.pdf
Session timeout Clients Library load at runtime and used by PowerServer
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