- Shafeer Mohamedali
- PowerBuilder
- Thursday, 24 March 2022 12:20 PM UTC
Hi Team,
few our customers are facing an issue related to application crashing. The application is crashing when MModal(a Third party dictation tool) in the same system. The below is the error details details captured from event viewer. I had contacted earlier for the same issue and got a fix to add pb.ini with entry ACCESSIBILITY=0 under [Data Window] head. Unfortunately this is not feasible for few customers because the customer has third party application for Automated testing, One Sign on, etc which requires access to the application. is there any other fix to resolve the issue or to put accessibility restriction only to MModal. Appreciate your inputs on this.
Log from Event Viewer
Problem signature:
Problem Event Name: APPCRASH
Application Name: <app name>
Application Version: 1.0.0.1
Application Timestamp: 603daff6
Fault Module Name: PBSHR170.dll
Fault Module Version: 17.2.0.1951
Fault Module Timestamp: 603daffc
Exception Code: 4000001f
Exception Offset: 00123fb0
OS Version: 6.3.9600.2.0.0.144.8
Locale ID: 1033
Additional Information 1: cf38
Additional Information 2: cf38712501b1f19c351f2c91d19e5256
Additional Information 3: a2e5
Additional Information 4: a2e55ba91870529f83ee81db65e19b86
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