View Replies (5)
App Performance Issue for different Users
  1. Issue
  2.  PowerBuilder (Appeon)
0 Votes
  1. Robert Shaw
  2. PowerBuilder
  3. Wednesday, 25 November 2020 04:04 PM UTC

Hi Folks,

I'm a SysAdmin investigating a problem for an application we develop in-house using PowerBuilder 2019.  We are running it currently on Windows Server 2012 R2 and are seeing some odd behaviour.  We are seeing the same behaviour also in Windows Server 2016.

Let's say we have UserA and UserB.  UserA logs onto the Windows Server 2012 R2 server which hosts this particular application.  UserA starts the app, navigates to a set of search criteria which then goes on to output a load of PDF's to send as an email.  This process runs within a timely manner of 1 min.  We watch the CPU spike on the exe that is currently running, to around 20% and then drop once the process is complete.

UserB logs on and runs through exactly the same process.  Exactly the same search criteria.  However this time, the process can take between 10-15 minutes complete.  When monitoring the same process and it's CPU usage we only see the CPU peak at about 5-6% during the time it takes to run.  If we click on the app window while it is running, we get an AppCrash report showing the DLL that has faulted as the one responsible for the code to run this particular part of the app.

Same server, same level of access to the server, the only difference could be the User Profile.  We have tried using a completely fresh User Profile and that exhibits the same problem as UserB.

Has anyone come across differences in performance depending on Users and their profiles?  Any idea where we should even start to look?

Activating PB application from itself Track las time user interacts with an application
Responses (5)
  1. Likes
  2. Latest
  3. Oldest

Find Questions by Tag

.EXE .NET 6.0 .NET Assembly .NET Core 3.1 .NET Core Framework .NET DataStore .NET Std Framework 32-bit 64-bit ADO.NET AEM AI Algorithm Amazon AWS Android Apache API APK App Store App Store (Apple) Appeon Workspace Appeon Xcelerator Plug-in Architecture Array ASE Asynchronous Methods Authentication AutoBuild AutoCompiler Automated Testing Automation AutoScript Azure Barcode Base64 Batch BigData BLOB Branch & Merge Browser Bug Build Button C# C# Class Importer C# Editor C# Model generator Calendar Camera Certificate Chrome Citrix Class Client Client/Server Cloud Cluster Collection COM Command Line Compiler Compression Computed Field Configuration Controls Cookies Cordova Crash Cross-Platform Crosstab CSharpAssembly CSharpObject CSS CSV Cursor Data Database Database Driver Database Painter Database Profile Database Provider DataObject DataSource DataStore DataStore (C#) DataStore (PS) DataType DataWindow DATE DATETIME DB2 Debug Debugger Debugging Deployment Design DLL DO-WHILE Dockable Docker Documentation DOUBLE Download DragDrop Edge Edit Style Editor Elevate Conference Email Embedded SQL Emulator Encoding Encryption Enhancement Request Entity Entity Framework ERP Error Event Event Handler Event Handling Excel Exception Export Expression External Functions F# Field File File Access Filter Firefox Firewall Font FOR-NEXT Foreground Format Function Garbage Collection GeoLocation Git Graph HANA Hash Header HTML/5 HTTP/S HTTPClient Icon IDE Identity IIS IMAPI Import InfoMaker Inheritance Installation Integer IntelliSense Interface Internet Internet Explorer iOS IPA iPad iPhone IWA J# Java JavaScript JBoss JDBC JOIN JSON JSONGenerator JSONParser Kestrel Label Lambda Large File LDAP Library License LINQ Linux OS Load Balancing Localization Localized PBVM Log In Log Out Logging LONG LONGLONG macOS MAPI Maps MDI Memory Memory Leak Menu Merge MessageBox Messagging Method Migration MIME TYPE Mobile Model ModelStore ModelStore (C#) MSOLEDBSQL Multi Threading MVC MySQL n-Tier Namespace NativePDF NVO OAuth ODATA ODBC Office Offline OLE OLEDB Online Open Source OpenAPI OpenSSL Oracle OrcaScript Other Outlook Output Package Parameter Patch PayPal PB Classic PB Native PB.NET PBC PBD PBDOM PBG PBJVM PBL PBNI PBORCA PBVM PBX PDF Performance Permission PFC Picture Pipeline Play Store (Google) Plugin Popup Port POST PostgreSQL PowerBuilder PowerBuilder (Appeon) PowerBuilder (SAP) PowerBuilder Compiler PowerBuilder Runtime PowerClient PowerScript (PS) PowerScript IDE PowerScript Migrator PowerServer PowerServer Mobile PowerServer Toolkit PowerServer Web PowerServerLabel Print Properties Proxy Publish PULL PUSH Query Regression Release Renew Resize Response REST Retrieve RibbonBar RibbonBar Builder Rich Text Roadmap RPC Runtime Packager SaaS Scaffolding Script SDI SDK Security Server Service Session Single Sign-on Size SMTP SMTPClient SnapDevelop SOAP Sort Source Code Speech Recognition SQL SQL Anywhere SQL Server SqlBuilder SqlExecutor SQLite SqlModelMapper Storage Stored Procedure Subscription SVN Swagger Syntax TabbedBar TabbedView Tablet TabPage Target TE Control Testing Text TFS Theme TIME Timer TLS/SSL Tomcat TortoiseGit TortoiseSVN Transaction Transparency Trial Trigger TRY-CATCH TX Control Type UI ULONG UltraLite Uninstall Unit Test Unit Testing UNIX OS Update Upgrade Upload URL User Center User Object UWP Validation VARCHAR Variable Versioning Visual Studio Visual Studio Code VM Voice Warning WCF Web API Web Extensions Web Service WebBrowser WebForms WebLogic WebSphere WildFly WinAPI Window Windows OS WinForms Wizard Workgroup Workspace WPF XCODE XHTML XML Zoom
✖

Helpful?

If a reply or comment is helpful for you, please don’t hesitate to click the Helpful button. This action is further confirmation of their invaluable contribution to the Appeon Community.