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APP cannot resume from minimized browsers (chrome / edge)
  1. Issue
  2.  Chrome
0 Votes
  1. Chung Hing Charlie Wong
  2. PowerServer 2020 or older (Obsolete)
  3. Friday, 22 October 2021 09:00 AM UTC

Dear All experts,

 

These few months we got a problem with Google Chrome / Microsoft Edge, but it does not happen in IE / Microsoft Edge in IE mode. The problem is the APP cannot resume after the browsers were minimized for a few time.

 

We can simulate the cases by opening APP by 2 browsers (left side is Microsoft Edge, right side is IE)

first photo: we open the APP and check both are working fine, and then minimize them, and use other windows stuff

second photo: we open the minimized browsers, finding the one by Microsoft Edge were showing blank, meanwhile IE one was normal and it can operate as usual.

 

One more observation, we can find both sessions exists in AEM, even the one by Microsoft Edge were showing blank.  

 

May we have some hints about this?

 

Thanks and Regards,

Charlie

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