1. Miguel Alzate
  2. PowerServer
  3. Wednesday, 12 July 2023 18:50 PM UTC

Hi, all!

Getting the below error when running the PowerServer installable cloud app:

Application terminated.

Error: Session creation failed.

Cause: Failed to send the request. (Web API: https://www.sinergylowells.co:446/api/ServerApi/CreateSession)

Indications in online help documents have not worked. Testing the Web API locally on the host is successful:



Health diagnostics are also correct in the hosting server:


Using versions 2022, Build 1900.

 

Need much help, please! Thanks in advance.

 

Accepted Answer
Miguel Alzate Accepted Answer Pending Moderation
  1. Friday, 14 July 2023 10:14 AM UTC
  2. PowerServer
  3. # Permalink

Got it! The problem was an incorrect .NET Core version.

Comment
There are no comments made yet.
Francisco Martinez @Appeon Accepted Answer Pending Moderation
  1. Thursday, 13 July 2023 16:14 PM UTC
  2. PowerServer
  3. # 1

Hi Miguel,

Make sure that the server is accepting connections on port 446. Verify that the firewall allows incoming connections.

 

Regards,
Francisco

Comment
There are no comments made yet.
Miguel Alzate Accepted Answer Pending Moderation
  1. Thursday, 13 July 2023 15:49 PM UTC
  2. PowerServer
  3. # 2

Just a question: Could the problem have to do with the fact that I am not assigning an authorization service to the Web API in the PowerServer Project painter?

Comment
There are no comments made yet.
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 12 July 2023 19:00 PM UTC
  2. PowerServer
  3. # 3

Hi Miguel;

   Can you run the PS "Health Check" from a browser outside the server?

Regards ... Chris 

Comment
  1. Chris Pollach @Appeon
  2. Thursday, 13 July 2023 13:29 PM UTC
Hi Miguel;

FYI: https://docs.appeon.com/ps2022/Session_creation_failed.htm

HTH

Regards .. Chris
  1. Helpful
  1. Miguel Alzate
  2. Thursday, 13 July 2023 15:46 PM UTC
I get this message when accessing the link you provided:



Forbidden

You don't have permission to access /index.php on this server.
  1. Helpful
There are no comments made yet.
  • Page :
  • 1


There are no replies made for this question yet.
However, you are not allowed to reply to this question.
We use cookies which are necessary for the proper functioning of our websites. We also use cookies to analyze our traffic, improve your experience and provide social media features. If you continue to use this site, you consent to our use of cookies.