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Resolved Session timeout in powerserver

  1. How-to
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  1. Sim Joo Pee
    Sim Joo Pee
  2. PowerServer
  3. Tuesday, 18 July 2023 07:03 AM UTC

Hi Sir,

   Error messages (see attached pic) prompted when session timeout has reached i believe. However, how to avoid those error messages box that is unnecessray to prompt? For example, if referred to my attached picture, there are two errors, 'System Error', and 'User input' that are so prompted. I am totally new to web based thing. thus, i hope if someone can kindly assist me? Thank you very much.

Attachments (2)
1.PNG 1.PNG
2.PNG 2.PNG
Error 500.30 IIS for the Web Api
powerserver 2019 licence
Responses (3)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 18 July 2023 16:46 PM UTC
  2. PowerServer
  3. # 1

Hi Sim;

  FWIW: Another thing to use is a Database "heartbeat" feature that will totally avoid the PS timeout issue and this, App Error handling (although would still be prudent) requirement. You can read about that here: http://chrispollach.blogspot.com/2018/02/ifc2018r1.html

Food for thought.  HTH

Regards ... Chris

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mike S
mike S Accepted Answer Pending Moderation
  1. Tuesday, 18 July 2023 13:11 PM UTC
  2. PowerServer
  3. # 2

code whatever you want to have happen in the application's error event

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Carl Bolduc
Carl Bolduc Accepted Answer Pending Moderation
  1. Tuesday, 18 July 2023 13:05 PM UTC
  2. PowerServer
  3. # 3

Hi Sim,

You can increase the transaction timeout, see this documentation:
Configure the timeout settings - - PowerServer 2022 Help (appeon.com)

That's what we ended up doing on our side because the default value is kinda short.

Carl

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