Served Licensing question for 12.6

Resolved Served Licensing question for 12.6

How-to

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Dawn Browneyes
PowerBuilder
Wednesday, 14 February 2024 16:33 PM UTC

12.6 states I am out of licenses. It allows 2 per license. BUT I no longer have those machines. How do I wipe those out and put it on a brand new computer? Thank you

Responses (3)

Roland Smith Accepted Answer Pending Moderation

Wednesday, 14 February 2024 18:25 PM UTC
PowerBuilder
# 1

You should be able to login and release the existing licenses and generate new license files. Last time I did that, the address was:

https://launchpad.support.sap.com/#/licensekey/wizard

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Dawn Browneyes Accepted Answer Pending Moderation

Wednesday, 14 February 2024 17:35 PM UTC
PowerBuilder
# 2

Tried that, they are not helpful at all. Thx

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Chris Pollach @Appeon Accepted Answer Pending Moderation

Wednesday, 14 February 2024 16:40 PM UTC
PowerBuilder
# 3

Hi Dawn;

FYI: when Appeon took over PB from SAP in 2016 - our agreement with SAP prohibits us from supporting any older PB versions than PB 2017. Also, the Appeon license mechanism is totally different than that used by Sybase or SAP for PB. You will need to contact SAP for help in this PB 12.6 license issue.

Regards ... Chris

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