Our large PB windows application is still developed in PB 12.5 but we are now compiling and releasing it with PB 2019 R3 as well. The PB 2019 R3 Build often (but not always) crashes when deployed under Microsoft RDS. We have experienced this at 2 customer sites. At both sites, we eliminated the problem by re-installing a PB 12.5 Build of our application.
The PB 2109 R3 Build of our application runs fine on workstations, and on Citrix terminal servers.
At one customer site, the PB 2019 R3 build would run fine when run with Administrator privileges, and crash otherwise. At the other customer site, Administrator privileges did not seem to be a factor. At this second customer site, some users could run the PB 2019 R3 Build under RDS just fine, but it would always crash for other users. We never determined the difference between the cases. It did not seem to matter what RDS server was hit. Customer techs also installed all pending Windows updates, and this did not make a difference.
Here is an Event Log description of the crash:
Faulting application name: MAINTSCP.EXE, version: 12.0.143.5, time stamp: 0x60096249
Faulting module name: PBVM.dll, version: 19.2.0.2670, time stamp: 0x60096385
Exception code: 0xc000041d
Fault offset: 0x000b0870
Faulting process id: 0x33e8
Faulting application start time: 0x01d82fe298f2065c
Faulting application path: C:\Program Files (x86)\GrandRavine\MaintScape\MAINTSCP.EXE
Faulting module path: C:\Program Files (x86)\GrandRavine\MaintScape\PBVM.dll
Report Id: 8b08ff31-1e73-42fe-8204-f0ed1f28fbfd
Faulting package full name:
Faulting package-relative application ID:
Anyone else experience this? Any ideas?
Thanks!
Dan.
