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Resolved Install of 2017 R3 (1858) fails

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  1. Linda Swanson
    Linda Swanson
  2. PowerBuilder
  3. Monday, 9 March 2020 18:42 PM UTC

"The installed version of the application could not be determined. The setup will now terminate". 

 

Why am I getting this error when running the Installshield install for PB 2017 R3, rel 1858?  I am currently on PB 2017 R2.  

Where is it looking to find the installed version?

 

Thanks.

 

 

PB 17 and oracle 19c
What we really need is a HTML Editor
Responses (1)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Monday, 9 March 2020 19:42 PM UTC
  2. PowerBuilder
  3. # 1

Hi Linda;

   Please open your REGEDIT utility and the navigate to ...

  • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sybase\PowerBuilder\17.0

  What PB2017 version does that registry entry reflect on your PC?

Regards ... Chris

Comment
Linda Swanson
  1. Linda Swanson
  2. Tuesday, 10 March 2020 18:28 PM UTC
I did not have administrator access to my machine. That was what caused this problem.
  1. Helpful
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Tuesday, 10 March 2020 19:38 PM UTC
Ahhh ... did you now get the software installed when you run as Admin?
  1. Helpful
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