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Resolved How to activate PB2019 license in offline

  1. How-to
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  1. Balasubramaniam N
    Balasubramaniam N
  2. PowerBuilder
  3. Tuesday, 13 August 2019 12:54 PM UTC

Hi Team,

I installed PowerBuilder2019 in my VDI machine, this machine has no internet access. When I tried to activate the license using "Activate offline license manually" option, it is showing the below message.

Message: "You can only use an online license to activate PowerBuilder in VM environments"

I can request my network team to give access for some URL's to activate/use PowerBuilder in my VDI machine, in this case which URL's I can request?

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Responses (5)
Balasubramaniam N
Balasubramaniam N Accepted Answer Pending Moderation
  1. Friday, 23 August 2019 13:46 PM UTC
  2. PowerBuilder
  3. # 1

Thanks Mariano, Brad and Armeen for your responses and suggestions, problem is resolved.

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Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 13 August 2019 22:00 PM UTC
  2. PowerBuilder
  3. # 2

Offline license is not supported on virtual machines.  You can only use online license on virtual machines. 

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 14 August 2019 20:59 PM UTC
Armeen is correct.
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Balasubramaniam N
Balasubramaniam N Accepted Answer Pending Moderation
  1. Tuesday, 13 August 2019 15:28 PM UTC
  2. PowerBuilder
  3. # 3

Hi Mariano, I am working in virtual machine, is this solution work for virtual machines?

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Mariano Collado @Appeon
  1. Mariano Collado @Appeon
  2. Tuesday, 13 August 2019 21:12 PM UTC
Online licenses can be activated on physical or virtual machines. As long as PowerBuilder can contact Appeon's licensing server, and your license is assigned as "online", you should be able to use Appeon PowerBuilder.
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Mariano Collado @Appeon
Mariano Collado @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 13 August 2019 14:24 PM UTC
  2. PowerBuilder
  3. # 4

Good day,

Brad is correct, here's the information again:

Make sure you configure the machines' firewall to allow the PowerBuilder application to access to the following domain used by the Appeon licensing server.

Protocol: HTTPS
Port: 443
Domain: api.appeon.com and api2.appeon.com

 

However, you will have to ask your license administrator to assign your license as "Online" again so you can log in (once the configurations have been done).

Cordially,

Mariano C.

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Brad Mettee
Brad Mettee Accepted Answer Pending Moderation
  1. Tuesday, 13 August 2019 13:38 PM UTC
  2. PowerBuilder
  3. # 5

The info you're looking for can be found here:

https://community.appeon.com/index.php/qna/q-a/powerbuilder-license-server-question

 

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