Hello.
The Problems still exists. I want to give you some additional information.
We cannot reproduce the error and that's our biggest problem. It occurs in different places in the application.
Sometimes right after logging in, sometimes after several hours of working in the program.A customer's error always occurs in connection with the KERNELBASE.DLL, for example.
Here is one error from the event log:
Name der fehlerhaften Anwendung: sdlog_expert_dmlr.exe, Version: 1.0.0.1, Zeitstempel: 0x5e99c389
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.3.9600.19425, Zeitstempel: 0x5d26ae6e
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00034e28
ID des fehlerhaften Prozesses: 0xdfb8
Startzeit der fehlerhaften Anwendung: 0x01d63a5b3ce91fca
Pfad der fehlerhaften Anwendung: E:\fs_soft\_sdlogdmlr\01_SDLOG_Demmler\sdlog_expert_dmlr.exe
Pfad des fehlerhaften Moduls: C:\Windows\SYSTEM32\KERNELBASE.dll
Berichtskennung: d527aabd-a652-11ea-813d-00505692dac9
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Our solution will probably be to go back to the r0 version and wait for the next update
regards ... Stefan
In order to better track and handle this issue, please submit this bug to our support system (https://www.appeon.com/standardsupport/newbug).
Regards,
Ken