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Resolved Account Locked

  1. How-to
0
Votes
Undo
  1. Michael Skinner
    Michael Skinner
  2. PowerBuilder
  3. Wednesday, 4 March 2020 19:22 PM UTC

Good Afternoon,


I need assistance with my PB account. It says I am using it already and I can’t log in again. The application crashed while I was using it so it most likely did not log out properly.
Is there a contact person for this situation?

Thanks

 

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How to Print The Clipboard?
Responses (2)
Michael Skinner
Michael Skinner Accepted Answer Pending Moderation
  1. Wednesday, 4 March 2020 19:37 PM UTC
  2. PowerBuilder
  3. # 1

I just tried - it says i dont hae a valid lic so i can't submit. I know i have one 

Comment
Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Wednesday, 4 March 2020 20:09 PM UTC
Please open a support ticket since Appeon staff will need some personal information from you to resolve this.
  1. Helpful
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Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 4 March 2020 19:28 PM UTC
  2. PowerBuilder
  3. # 2

Yes, contact your account admin to log you out.  They can perform the logout on this page in the User Center:https://account.appeon.com/logout-user/pb

Comment
Michael Skinner
  1. Michael Skinner
  2. Wednesday, 4 March 2020 19:35 PM UTC
Thanks!!!
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