I am in a high school setting and a new employee needs access to the faslineclient.com site when I go there the appeon install comes up i have logged into the machine as an administrator and tried the install and added the site to the list of trusted sites but when the site is loaded a box flashes on the screen for a fraction of a second and the whole screen is blank. I am using IE and no browser was open during install I could use some help.
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Appeon install
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- Robert Brown
- Elevate Discussion
- Wednesday, 6 October 2021 14:48 PM UTC
- Wednesday, 6 October 2021 15:56 PM UTC
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- # Permalink
The browser plugin you are installing does not support IE. Try Chrome or FireFox.
- Wednesday, 6 October 2021 18:48 PM UTC
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- # 1
They did a remote session and got it installed ok to close this report
- Armeen Mazda @Appeon
- Wednesday, 6 October 2021 18:52 PM UTC
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- Wednesday, 6 October 2021 16:06 PM UTC
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- # 2
OK I tried to load the site using Chrome and I have a big red X in a circle top left and it says The appeon xcellerator plug in cannot be loaded screen shot attached
- Armeen Mazda @Appeon
- Wednesday, 6 October 2021 17:09 PM UTC
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- Wednesday, 6 October 2021 15:50 PM UTC
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- # 3
I am going to www.faslineclient.com
This prompts me the download the appeonbrowser that i have attached below. I run this and it asks to accept the certificate and it seems like it runs. Then when it's done I open IE and go back to the site a block opens in the middle of the page for a fraction of a second then it sits there blank. I have tried this on 2 different machines with the same issue both running windows 10 education
- Chris Pollach @Appeon
- Wednesday, 6 October 2021 17:16 PM UTC
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- Wednesday, 6 October 2021 15:43 PM UTC
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- # 4
What is the exact URL you are using?
Are you getting any error messages?
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