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Resolved Upgrading an user from an offline license to an online license

  1. How-to
0
Votes
Undo
  1. Gino de Simone
    Gino de Simone
  2. PowerBuilder
  3. Monday, 16 March 2020 10:09 AM UTC

My problem is that I have to install PB on VM; now users are assigned an offline license

Should I remove the offline license and then reassign to the same user an online license?

That is the correct procedure?

Regards

Gino

Remote desktop / Citrix - Appeon 2019 build 2170
How to create two-dimensional arrays?
Responses (1)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Monday, 16 March 2020 16:54 PM UTC
  2. PowerBuilder
  3. # 1

You must properly deactivate the offline license first before you can do anything else.

Please follow these instructions to properly deactivate the offline license: https://docs.appeon.com/appeon_online_help/pb2019r2/appeon_license_user_guide/ch03s02.html#deactivating_an_offline_license

Once the offline license is properly deactivated, you will be able to reassign to an online license.  Administering online licenses is very straightforward and intuitive, but just in case here is a video: https://youtu.be/JP8K4_IURRE

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