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Resolved Unable to install the paid version of Powerbuilder 2017

  1. Issue
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  1. ATTAWUT W.
    ATTAWUT W.
  2. PowerBuilder
  3. Saturday, 1 July 2017 07:17 AM UTC

I run the Autorun.exe file.

But there is no [Install button] to click to do a next step.

  1. Installation
ANSWERED: How does PrintGetPrinter() work
PowerBuilder 2017 Install bombs on install
Accepted Answer
Appeon Support Team
Appeon Support Team Accepted Answer Pending Moderation
  1. Wednesday, 5 July 2017 09:42 AM UTC
  2. PowerBuilder
  3. # Permalink

Hi Attawut,

Please follow up the steps below to fix this issue:

  1. Download the Autorun.zip file from http://download.appeon.com/Autorun.zip, and then unzip it. After that please use this .exe file to replace the one under the directory of the Universal installation package.
  2. Run the file Autorun.exe and provide us the screenshot of the first setup page.

 

Thanks,

Appeon Support Team

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Responses (5)
Appeon Support Team
Appeon Support Team Accepted Answer Pending Moderation
  1. Tuesday, 4 July 2017 06:30 AM UTC
  2. PowerBuilder
  3. # 1

Hi Attawut,

 

Please let us know the following so we can try to reproduce it on our end.

1. The OS of your machine (e.g. Windows 7  64-bit):

2. The resolution of the your screen:

3. The DPI of your screen:

4. Anything else that you changed regarding the Display: 

Regards,

Appeon Support

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 4 July 2017 02:44 AM UTC
  2. PowerBuilder
  3. # 2

Hi Everyone;

  Just a thought ... try running the ""Autorun.exe installation as ADMIN. I have been doing this all along through the various Beta's & RC with no missing install button.

HTH

Regards ... Chris

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Adrian Gonzalez
Adrian Gonzalez Accepted Answer Pending Moderation
  1. Monday, 3 July 2017 16:05 PM UTC
  2. PowerBuilder
  3. # 3

Not an answer, but I'm facing the same problem... the button is just not there. (Win7 here)

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evan cai
evan cai Accepted Answer Pending Moderation
  1. Saturday, 1 July 2017 09:42 AM UTC
  2. PowerBuilder
  3. # 4

The Install button shall appear on the screen that you posted here, below the View Readme button. If the problem persists even after you restart the computer and re-run the setup, please double check your environment against the PowerBuilder 2017 installation guide (https://www.appeon.com/system/files/product-manual/installation_guide_for_pb.pdf). 

 

Best regards,

Julie

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