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Resolved Third party URL is taking longer to load(loaded after multiple times refresh clicked) by the WebView2 web browser control after PB upgraded to PB2022 R3

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  1. Bhumi Joshi
    Bhumi Joshi
  2. PowerBuilder
  3. Wednesday, 3 July 2024 17:02 PM UTC

Hi,

Currently our application is using PB 2019 R3. Based on appeon suggestions, we tried upgrading powerbuilder to PB 2022 R3 (Build 3289).

We are opening the 3rd party URL in the web browser control. While accessing this 3rd party URL from PB 2019 R3 it loads fines. However, since upgrade to PB 2022 R3, it is taking too long and loads only after trying to refresh it multiple times. As per powerbuilder documentation, it is using webview2 web browser control with MS Edge and thus we verified the MS Edge version too.

Also, when we are trying to trigger the same URL in a local web browser control (MS Edge), it works fine.

Please note that our application is being run on a citrix workspace.

Has anyone tried using the webview2 web browser control? Has anyone faced this issue earlier?

Please share suggestions/path forward for this issue.

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Responses (3)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 4 July 2024 16:45 PM UTC
  2. PowerBuilder
  3. # 1

Hi Bhum, We are not aware of any such performance regression issue, and in fact the latest builds of PB 2019 R3 is also using WebView2 now (same as what you have in PB 2022 R3).  Anyway, if you can create a little test case that replicates the issue, please open a support ticket: https://www.appeon.com/standardsupport/newbug

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Bhumi Joshi
Bhumi Joshi Accepted Answer Pending Moderation
  1. Wednesday, 3 July 2024 19:07 PM UTC
  2. PowerBuilder
  3. # 2

Hi Chris,

Our PB 22 R3 setup is on Microsoft Windows Version 10, where we are facing this issue.

Thanks and Regards,
Bhumi Joshi

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 3 July 2024 19:33 PM UTC
Hi Bhumi ;

Thanks for that update. That eliminates Citrix then (most likely) as the performance hindrance - unfortunately, that just leaves your PB App and / or DBMS as the issue.

If you can replicate this issue on your development PC though, then I would then suggest using the Application Profiler feature to get a handle on where long wait times and / or high CPU issues are occurring that might be causing your pain. HTH.

Regards .. Chris

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 3 July 2024 18:13 PM UTC
  2. PowerBuilder
  3. # 3

Hi Bhumi ;

  What happens when you run your PB App on a real MS-Windows 10 / 11 machine - how is the performance there web browser wise?

Regards .. Chris

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