1. Gimmy Susan
  2. PowerBuilder
  3. Wednesday, 7 February 2018 15:11 PM UTC

 

Hello to all When I'm in the script window the mouse wheel does not scroll.

someone knows why

thank you

GMY

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Accepted Answer
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Wednesday, 15 April 2020 06:21 AM UTC
  2. PowerBuilder
  3. # Permalink

Guys and Girls,

I think I found a solution for anyone who wants to be able to scroll with the mouse wheel, while working from home:

Since I don't have the problem, as I'm using no RDP, I logged on to a test pc at my job and from that pc, connected to my own pc at the job, using RDP: efectively, no scrolling works in the script editor window.

Then I found this great little tool: "KatMousehttps://download.cnet.com/KatMouse/3000-18491_4-24138.html?tag=mncol;1 At the top of the page, there's a big green download button which says "Download now".

After installing it, I recommend to say "yes" to show the readme which has all to information (and of course I did not read).

It's very simple: Once installed and having said 'yes' to run it, you'll see a small icon in the system tray. Right click on it and go to settings. Then on the third tab page ("applications") click on the "add" button and browse to whichever version of pb.exe you are using.

 

Hope it solves your problems.

regards

Comment
  1. Miguel Leeuwe
  2. Friday, 13 November 2020 09:44 AM UTC
Hi Olan,

Just checked: Could not reproduce that problem on my PC. Everything works fine.

regards
  1. Helpful
  1. Benjamin Gaesslein
  2. Friday, 12 February 2021 12:53 PM UTC
Sometimes the "Find" window seems to be invisible for me (it still works, though - [ctrl]-[f], type, [enter], and it does what it's supposed to, you just can't see the window). Closing PB and reopening it usually solves the problem, though.



To quote the immortal words of standard nerd Roy Trenneman: "Hello, IT, have you tried turning it off and on again?"
  1. Helpful
  1. Miguel Leeuwe
  2. Friday, 12 February 2021 15:33 PM UTC
Yeap, that's happened to me also. Same with funny behavior of autoscript.
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Ricardo Colarina Accepted Answer Pending Moderation
  1. Monday, 3 May 2021 22:41 PM UTC
  2. PowerBuilder
  3. # 1

Yes, I've been having the same issue in the script window using RDP since PB 2017.  3rd party apps aren't allowed to be downloaded and installed on my VM, so the workaround fix suggested above won't do.  Appeon should fix this.

Best Regards,

Ricardo

 

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Fabrizio Viscardi Accepted Answer Pending Moderation
  1. Monday, 3 May 2021 10:42 AM UTC
  2. PowerBuilder
  3. # 2

Hello,

I have discovered that the problem is ONLY in powerbulder.  I use Powerbuilder 2019 R2.  

  It is NOT an issue of Windows !!

It's simply:  i have a developer coputer with windows 10  and Powerbuilder IDE 2019 R2. 
When I start my application from IDE and I start a wndow with  an  Rich Text Edit control...  the mouse works very well.

If I deploy the application setting  "64 bits pcode" to  my connected secondary computer  with 64 bits powerbuilder runtime installed.... the application  shows the RTE control aligned on left of window, without status bar... and other differences respect the version which I see in the IDE environment and the mouse wheel   DOES NOT work.


If I deploy the application, setting "32 bits pcode"  to my Win-10 secondary computer with  32 bits powerbuilder runtime installed.... the application  shows the RTE control well fitted in the middle of window, with everything exactly the same like I see in the IDE environment  and the mouse wheel  WORKS PERFECTY.

The type of RTE control that I setted is : "Built-in TX Text Control", always.

I am very much upset  because mouse wheel  and because the differences in the behaviour of the RTE control (different position, different bars, no status bar,...)

So, to solve all problems I and everyone  should deploy 32 bits Pcode application.


Someone can explain me what my client loose, respect a 64-bits Pcode application
or
if someone has found a method to have the same visual control in 32-bits and in 64-bits application (attached the screenshots of both situations) ?  Thank you very much

Fabrizio
(Italy)

 

 

 

Attachments (2)
Comment
  1. Chris Pollach
  2. Monday, 3 May 2021 15:52 PM UTC
Hi Fabrizio ... FYI: the 64bit RTE or RT DW in PB2019R2 is based on the *Microsoft* RTE control. Thus, it has a much different look & feel than the TX/TE control in a 32bit App (as run from the IDE as well). As you can see from your screen captures that you posted.

In PB2019R3, Appeon changed the RTE options by adding a 64bit TX control. Thus, if you choose the TX option in R3, both the 32bit and 64bit RTE's behaviour should be the same. HTH

Regards ... Chris
  1. Helpful
  1. Miguel Leeuwe
  2. Monday, 3 May 2021 20:54 PM UTC
If your application doesn't use huge amounts of memory, I don't think you will loose anything by switching to 32 bit pcode.

regards.
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Joseph Vendra Accepted Answer Pending Moderation
  1. Thursday, 11 February 2021 16:59 PM UTC
  2. PowerBuilder
  3. # 3

This is still a PowerBuilder IDE issue with PB 2017, PB 2019 R2, R3 release and IMHO its not a windows issue.  Windows behaves correctly in every other application I use, MS Edge, OFFICE products, Outlook, Firefox, Heck even notepad and word pad works correctly... All while in my RDP session using either MS RDP or CISCO tools.

The problem does not happen if you are locally running PowerBuilder, but in this "cloud" and VM world we now live and work in, who has local content on their machines is rare I would say.  Clients want their developers and their source code as close to their machines as possible off local laptops and local PCs for source control and security reasons mostly.

Software/Hardware:
Windows 10 Pro Version 2004 OS Build: 19041.804 running a Logitech Mouse 810-00633 G300S
Again really not a issue of the OS version or Hardware, I have many versions of windows the problem has occurred on other platforms in the VM environments.  It happened in Windows 7, Windows 2012 Server (Yes don't lecture me about running PB IDE on a server machine, that's ancient history, but the problem also existed under Win2008/2012 server)

Its a huge productivity hit, Visual Studios doesn't have this debilitating behavior why should anyone tolerate this is beyond me.  I work exclusively in VM's nowadays, Hyper-V or VMWare VM's either using RDP or Cisco tools to connect, the problem is widespread all over the place.  Some engineer assistance to fix this problem properly would make a lot of happy developers.

Come on Appeon, put in the effort to resolve this once and for all please.

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Miguel Leeuwe Accepted Answer Pending Moderation
  1. Wednesday, 15 April 2020 11:52 AM UTC
  2. PowerBuilder
  3. # 4

Hi Gimmy,

As you might have noticed, I've given a link on this page with a solution to the problem.

If that's good enough for you as a workaround, I think you can mark this as "resolved"?

If not, then I suggest you make a Bug report, asking Appeon to fix it.

kind regards

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Jonas Blomgren Accepted Answer Pending Moderation
  1. Wednesday, 15 April 2020 05:36 AM UTC
  2. PowerBuilder
  3. # 5

Same problem here, only PB script window has this annoying scroll problem running RD from home.

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Peter Piechutzki Accepted Answer Pending Moderation
  1. Tuesday, 14 April 2020 12:14 PM UTC
  2. PowerBuilder
  3. # 6

Hi, IMHO it is definately a PB Problem so please don't put us off from above with comments that Windows (TS) Server is not supported... 

For my sake, i'm using PB 2019 on a Windows 10 1909 Build 18363.752 Build 2170 with a Logitech MX Master in my Office with Powerbuilder. All scrolling there is fine.

Due to Covid I'm now in my Home office on Windows 10 1909 Build 18363.752 using RDP to connect to the Office Machine. At home I have a Logitech MX518 unsing standard windows drivers. Also tried a MS-Mouse.

Exactly the same problem thread starter mentioned can be confirmed here: No mouse scrolling in scripts via RDP in Powerscipt.

Mouse scroll works fine in PB IDE Library List. in Visual Studio Code, Visual Studio 2019, all office programs, all browsers (Firefox, Chrome, Edge).

For my case solely but pretty annoying is that the PB Script is affected.

regards

 

Comment
  1. Miguel Leeuwe
  2. Tuesday, 14 April 2020 12:29 PM UTC
I agree, Powerbuilder is supposed to be windows 10 compatible and RDP is part of Windows 10 (professional).
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Miguel Leeuwe Accepted Answer Pending Moderation
  1. Tuesday, 14 April 2020 11:46 AM UTC
  2. PowerBuilder
  3. # 7

Also working from home and seem to remember that this mouse scrolling using the wheel didn't work using RDP or maybe that lots of times it didn't work and had to close powerbuilder and open up again (or was that the "search" using the keyboard?)

Anyway, not a solution maybe for everyone, but I've tested my remote connection using "Splashtop" and the scrolling does work. Splashtop is pretty good and very cheap.

I've also tested using "ConnectWise" and the scrolling also works. Connectwise is also very good and possibly free.

You can create a free account https://www.connectwise.com/resources/trial/control-access. After 2 weeks or 15 days you can then convert it into a free account (at least I could last year).

Just a tip for the ones who are allowed to use something else as RDP (which is by the way not very recommended due to the security flaws, I've been told).

regards

Comment
  1. Eduardo G.
  2. Tuesday, 14 April 2020 12:04 PM UTC
I've got the Logitech M170, a mouse that's uncomfortable to work with at home but is made easy by the company.
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Eduardo G. Accepted Answer Pending Moderation
  1. Tuesday, 14 April 2020 11:41 AM UTC
  2. PowerBuilder
  3. # 8

It is clear that there is a problem with the mouse wheel when you are editing the code and it is done from a remote desktop, it doesn't matter to reinstall PB, it doesn't matter to reinstall the mouse drivers, it is a problem that Appeon must face, it would be exceptional if a patch came out, we are programmers and it is very very annoying to edit code as to create it, a lot of time is lost.

Remember, we are working from home and it is not because we want to. Appeon should at least make it easier for us to work on a tool with such a high price tag.

Thank you.

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Noel Hibbard Accepted Answer Pending Moderation
  1. Monday, 13 April 2020 15:00 PM UTC
  2. PowerBuilder
  3. # 9

Yep this COVID19 crap has everyone at home and relying on RDP and pulling their hair out on these script windows. A coworker and I are both having this issue. We both RDP into our desktop computers which are running Win10 1909 and both of us have the same Logitech mouse (server side, not at the house). When I find some time I wanted to try uninstalling SetPoint (on the server side) to see if that has any impact. SetPoint also has the ability to disable smooth scrolling on specific applications. I was going to try that too.

 

I would love to know if everyone having problems with RDP is also using a Logitech mouse. I would also like to know if there is anyone that is not having this problem and if so, what mouse are they using.

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Eduardo G. Accepted Answer Pending Moderation
  1. Friday, 27 March 2020 11:02 AM UTC
  2. PowerBuilder
  3. # 10

I'm with a remote desktop connection and as mentioned here the mouse scrolling doesn't work when I'm editing code, it happens to me on PB 2017 R3 and PB 2019.

I think that with this confinement by the COVID-19 we are going to be a little angry if we have to change a lot of code and it makes it so slow to work.

Comment
  1. Govinda Lopez @Appeon
  2. Friday, 3 April 2020 19:06 PM UTC
Hi Eduardo,



In effect, Terminal Services with PB are not supported. But this seems to be a know windows issue. By doing a quick Google search it was not difficult to find many similar cases happening here and there.



I recommend you trying the following steps that I found here (https://answers.microsoft.com/en-us/windows/forum/all/after-a-remote-desktop-session-the-mouse-scroll/eab95eb5-6d64-4774-8410-86932ecd265e) from Microsoft:



Method 1: Run the hardware and device troubleshooter.



Method 2: Put the computer in Clean Boot state to see if there is any software conflict as clean boot helps to eliminate software conflicts.



Note: After performing the troubleshooting steps in clean boot, follow Step 7 from the link to return the computer to Normal startup mode.



Method 3: Uninstall and reinstall the mouse drivers/software.





I hope this helps.





Regards,
  1. Helpful
  1. Eduardo G.
  2. Tuesday, 14 April 2020 11:19 AM UTC
I appreciate the answer, but this problem only happens when I'm in the code script, and it doesn't happen in any other application, in my opinion it's a PB problem.
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Dirk Snoeckx Accepted Answer Pending Moderation
  1. Thursday, 10 January 2019 10:31 AM UTC
  2. PowerBuilder
  3. # 11

Hi All,

I have the same issue with the mouse.
Never posted on this since we are still on PB10.5.
But now we are working on migrating to PB2017.

And it still has the same weird behavior.

Weird in the sense that the scrolling not working is only in the script part.
Scrolling DOES WORK in the event and function list as well as the log pane.

So the answer not supported doens't fly.

It does work in parts.

My suspicion is that it has to be related on the control type behind the script view.

Maybe it will be fixed in PB2019 because of a new IDE ?

AND YES, it makes working remotely a pain.

Dirk

 

 
Comment
  1. Dirk Snoeckx
  2. Thursday, 10 January 2019 11:19 AM UTC
Just tried with an old trusty tool of mine and it make the script pane scroll.

The tool is WizMouse (see link below).

I Used it in the past for X-like behaviour but W10 does that on it's own.

However, for some very old controls this little tool does it better.

FYI: I use the portable version. Not sure admin rights are needed.



https://antibody-software.com/web/software/software/wizmouse-makes-your-mouse-wheel-work-on-the-window-under-the-mouse/

  1. Helpful
  1. Eduardo G.
  2. Wednesday, 15 April 2020 13:22 PM UTC
It works. I appreciate the answer, now let's hope Appeon has the sense to pull a patch. Thank you.
  1. Helpful
  1. Eduardo Peyro
  2. Tuesday, 10 November 2020 22:51 PM UTC
This works for me. Thanks a lot!
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  1. Friday, 22 June 2018 09:26 AM UTC
  2. PowerBuilder
  3. # 12

If you are using a remote connection ot the machine....

I wonder if there is an issue with compatibility with the mouse on the Server/Client. If might be an issue with the RDP layer, who knows?

All very odd as we have no problem, we use Microsoft Mouse and Server 2008R2.

I guess you will have to try different combinations in order to resolve the problem.

==============================================================

With regards to Windows 10 (I assume you are working directly on the machine and not using RDP)....

Has it worked in any version of PB, has this problem only just occurred?

Sorry it's not a great help, but I think you are looking at a software compatibility issue somewhere....

Good luck

David

Comment
  1. Chris Pollach @Appeon
  2. Friday, 22 June 2018 13:16 PM UTC
Hi David;



  Yes RDT has known issues in this area.



Regards ... Chris

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Gimmy Susan Accepted Answer Pending Moderation
  1. Thursday, 21 June 2018 11:44 AM UTC
  2. PowerBuilder
  3. # 13
good morning

Also I did NOT solve the problem
Comment
  1. Chris Pollach @Appeon
  2. Thursday, 21 June 2018 14:25 PM UTC
Hi Gimmy;



  Please note that the PB IDE is not supported on any MS-Windows Server editions or Terminal Server.



Regards ... Chris

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Ibrahim Syed Accepted Answer Pending Moderation
  1. Thursday, 21 June 2018 11:42 AM UTC
  2. PowerBuilder
  3. # 14

Hi Appeon support team,

Can anyone please look into this issue as i could not able to be productive with this. My mouse scroll wheel is not working in PB script window.

Re-installed the Mouse drivers to MS office but did not help.

TIA

Syed.

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Ibrahim Syed Accepted Answer Pending Moderation
  1. Tuesday, 29 May 2018 10:52 AM UTC
  2. PowerBuilder
  3. # 15

Hi,

I am also facing the same problem "Mouse scroll does not work in PB script window"

I am using PB2017 R2 Standard Edition, Version 2017 R2 Build 1769

On Windows Server 2012 R2 standard, Using through remote machine.

Does anybody got the resolution...

Thanks.

Syed.

Comment
  1. Chris Pollach @Appeon
  2. Thursday, 21 June 2018 14:23 PM UTC
Hi Ibrahim;



  The answer is in your question .... PB2017Rx IDE's are not supported on any MS-Windows Server editions of the O/S. Only W7, 8, 8.1 and 10 currently.



HTH



Regards ... Chris

  1. Helpful
  1. David Peace (Powersoft "The PowerBuilder & C# People")
  2. Friday, 22 June 2018 09:20 AM UTC
Yes, but having said that we have no problem with any recent version of PB IDE on Windows Server 2008R2. We have not had the need to use 2012 Server due to my hatred of the interface



So I would think that it's more likely a problem  in the mouse driver itself.

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Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 7 February 2018 18:54 PM UTC
  2. PowerBuilder
  3. # 16

Hi Gimmy;

   Hmmm .. that is very weird. I have been on W10 for 4 years and using PB 2017 for about a year now (from starting with 2017 beta). I have had no mouse scrolling issues in the PowerScript Painter (or even my PB Apps') from my perspective on any of my 3 development machines. My PC's are all now on the W10 Fall Creator Edition and running PB 2017 R2.

I wonder if this is a mouse driver issue on your PC?

FWIW: I only use Logitech mice and my PC's are all AMD based processors.

Regards ... Chris

 

Comment
  1. Gimmy Susan
  2. Friday, 9 February 2018 08:20 AM UTC
i'm using a Hp mouse. ( wirelwss )

I try with a Logitech mouse. ( wirelwss )

i try with a microsoft mouse 



it is the same

  1. Helpful
  1. André Monz
  2. Friday, 9 February 2018 09:26 AM UTC
I had the same in a Terminal-Server Session.

TS is not supported....



 

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Govinda Lopez @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 7 February 2018 17:56 PM UTC
  2. PowerBuilder
  3. # 17

Hi Gimmy,

 

This seems more of an OS problem. I would recommend uninstalling and reinstalling R2 with administrator privileges. This could fix the problem.

 

 

Regards,

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Olan Knight Accepted Answer Pending Moderation
  1. Wednesday, 7 February 2018 15:43 PM UTC
  2. PowerBuilder
  3. # 18

What is your platform?
In what version of PowerBuilder is this occurring?

If you are running PB2017 R2, did you uninstallt R1?

 

Olan

Comment
  1. Gimmy Susan
  2. Wednesday, 7 February 2018 16:45 PM UTC
i'm using: PB2017R2 in Windows10



Yes i uninstal R1 (otherwise R2 will not install).

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