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Resolved Save Rows As Excel 12 Crashes InfoMaker

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  1. Paul Weir
    Paul Weir
  2. InfoMaker
  3. Thursday, 22 June 2023 14:18 PM UTC

I open InfoMaker 2019 Build 2083.

 

 

I then run a report and click File > Save Rows As.

 

 

I then choose Excel12(*.xlsx) with headers as the Save as type, and then click Save.

 

 

InfoMaker then crashes.

 

But InfoMaker does not crash if I choose Excel8 or pdf...

 

This is what I see in the Event Viewer:

 

Application: IM190.EXE
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at <Module>.TestEnviormentInfo()

 

...and...

 

Faulting application name: IM190.EXE, version: 19.0.0.2083, time stamp: 0x5d0919c6
Faulting module name: KERNELBASE.dll, version: 10.0.17763.4377, time stamp: 0x160cb2f6
Exception code: 0xe0434352
Fault offset: 0x00125432
Faulting process id: 0x1304
Faulting application start time: 0x01d9a51296c6949f
Faulting application path: C:\Program Files (x86)\Appeon\InfoMaker 19.0\IM190.EXE
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: e7ea914f-26b9-4c0b-b545-8272739b5535
Faulting package full name:
Faulting package-relative application ID:

 

Is this at all related to https://community.appeon.com/index.php/qna/q-a/abort-saving-a-datastore-as-xlsx-in-64bit? I'm not a programmer, so if it is, can you break it down into lay terms what I might need to do to avoid this from happening? :)

 

Thanks!

 

Paul Weir

  1. Crash
  2. Excel
  3. InfoMaker
Cannot create DataWindow ... Requested result set ...
InfoMaker 2022 PDF User Guide
Accepted Answer
Paul Weir
Paul Weir Accepted Answer Pending Moderation
  1. Thursday, 20 July 2023 18:10 PM UTC
  2. InfoMaker
  3. # Permalink

Here was the resolution to this: We needed to upgrade to InfoMaker 2019 Build 2107 from Build 2083. Thanks for your help, everyone!

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John Fauss
  1. John Fauss
  2. Thursday, 20 July 2023 20:47 PM UTC
Thank you, Paul, for letting everyone know the solution!
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Responses (2)
Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Thursday, 22 June 2023 16:24 PM UTC
  2. InfoMaker
  3. # 1

Hi Paul;

    You need to have ...

  • The assembly "Sybase.PowerBuilder.DataWindow.Excel12.dll" installed or deployed with your IM App's EXE
  • The .NET 4.x runtime (the XLSX feature uses that) installed as well. 

HTH

Regards ... Chris

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Miguel Leeuwe
  1. Miguel Leeuwe
  2. Thursday, 22 June 2023 20:53 PM UTC
XLSX was added to PB in version 11.5.1, if I remember well from a recent question by Roland.
  1. Helpful
Miguel Leeuwe
  1. Miguel Leeuwe
  2. Thursday, 22 June 2023 20:57 PM UTC
Hi Chris, yes 11.5.1 for sure: https://community.appeon.com/index.php/qna/q-a/what-version-first-supported-saveas-xlsx?limitstart=0#reply-40545

regards
  1. Helpful
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Thursday, 22 June 2023 23:38 PM UTC
Wow ... So even further back then I remember. That PB / IM release was probably based on .Net 3.0 - whereas, I was thinking of PB / IM 12.5 that now supported .Net 4.0.

Either way, the Excel DLL still needed the .net runtime in order to perform the SaveAs(XLSX). ;-)
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