1. Amit Sahu
  2. PowerBuilder
  3. Friday, 26 March 2021 14:54 PM UTC

We have powerbuilder 2019r3 version we just updated it.

we are having problem with Save as pdf. files are saving corrupted.

please check the log below

Faulting module name: PBSHR.dll, version: 19.2.0.2670, time stamp: 0x6009624c
 
Exception code: 0xc000041d
 
Fault offset: 0x001094da
 
Faulting process id: 0x8684

Thanks in advance,
Olan Knight Accepted Answer Pending Moderation
  1. Sunday, 28 March 2021 22:13 PM UTC
  2. PowerBuilder
  3. # 1

Try replacing the PBSHR.DLL used by your app with a fresh copy from the installation folder. For me, that location is:   C:\Program Files (x86)\Appeon\Common\PowerBuilder\Runtime 19.2.0.2670.

I recently had a  VERY similar issue with the PBVM.DLL.


Later -

Olan

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Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Friday, 26 March 2021 16:18 PM UTC
  2. PowerBuilder
  3. # 2

Hi Amit;

  Are your PB Apps using the DISTILL! or NATIVEPDF! mechanism to produce the PDFs?

Regards ... Chris

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John Fauss Accepted Answer Pending Moderation
  1. Friday, 26 March 2021 15:55 PM UTC
  2. PowerBuilder
  3. # 3

Hi, Amit -

Does it fail when running the application from the IDE, when running the compiled/deployed application, or both?

If it only fails from the compiled application, you likely are missing one or more runtime DLL's. Check the list of runtime DLL's documented in the PB Help section titled "runtime files" to ensure all are available to the application.

You may wish to try reinstalling PB 2019 R3 if the problem is occurring when running the application from the IDE.

Regards, John

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