1. Alex Riofrio
  2. PowerServer
  3. Friday, 17 September 2021 20:09 PM UTC

Hi everyone,
I've just deployed the client side of a sample application "Installable Cloud App" to Azure (as a App Service). The PowerServer for now is running from my localhost.
When executing the app on mi PC (accessing from a web browser) appears this error:

ERROR [1800] Failed to get the app publisher from the server.
ERROR [24836] Failed to download the file. URL: https://demops2021client.azurewebsites.net:443/CloudAppPublisher/runtime/, Error description: HTTP error.(error code: 404).
ERROR [24836] Failed to download the file. URL: https://demops2021client.azurewebsites.net:443/CloudAppPublisher/CloudAppInstall/LauncherSetup.json, Error description: HTTP error.(error code: 404).


It seems strange because the ftp deploy was successful and the CloudAppPublisher resources are also deployed, I can see them while browsing the site's resources.



Any idea why it would be giving this error?

Thanks in advance.



Kai Zhao @Appeon Accepted Answer Pending Moderation
  1. Saturday, 18 September 2021 01:03 AM UTC
  2. PowerServer
  3. # 1

Hi Alex,

You need to upload the Cloud App Launcher and the runtime files to the same site on AZure too. Please go to PB IDE > Menu > Tools> Upload Cloud App Launcher to upload them, please refer to the article below for details.

The following article uses Sales App Demo as an example to describe the application deployment process for your reference.


  1. mathews rutto
  2. Tuesday, 21 September 2021 08:48 AM UTC
After uploading Cloud App Launcher to Azure, will the client still need to install manually Cloud App Launcher on there own machine?
  1. Helpful
  1. Armeen Mazda @Appeon
  2. Tuesday, 21 September 2021 15:38 PM UTC
Yes, but it is quite seamless. You can test out the end user experience using our demo app: https://demo.appeon.com/?powerserver
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