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Resolved RichTextEdit printing

  1. How-to
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  1. Kevin Bey
    Kevin Bey
  2. PowerBuilder
  3. Friday, 5 April 2019 13:49 PM UTC

I'm having problems getting documents created in a RichTextEdit object to print all pages - only prints the first page.  I'm working with Version 2017 R3 Build 1880, and have selected 'Built-in TX Text Control' from the dropdown list.  The Print() call is:   ll_ret = rte_template.Print(1, "", FALSE, TRUE) .

Any suggestions?

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Responses (4)
Mark Lee @Appeon
Mark Lee @Appeon Accepted Answer Pending Moderation
  1. Thursday, 30 April 2020 08:04 AM UTC
  2. PowerBuilder
  3. # 1

Hi Kevin,

I used the same print code you provided with the Built-in TX Text Control and I can't reproduce it on our side with PB 2017 R3 Build 1880, Build 1915 & PB 2019 Build 2328.

So I suggest you upgrade your PB to PB 2017 R3 Build 1915 or PB 2019 R2 Build 2328, and then test it again to see if the issue still persists.

I also suggest you report this problem to our ticket system (https://www.appeon.com/standardsupport/newbug) and provide a sample reproducible test case (with PBT / PBL ) for us to reproduce it when submitting the problem. Thanks in advance.

Regards,

 

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Miguel Leeuwe
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Wednesday, 29 April 2020 15:45 PM UTC
  2. PowerBuilder
  3. # 2

Hi Kevin,

Could this be a way out? https://community.appeon.com/index.php/qna/q-a/html-editor-tinymce-as-a-replacement-for-richtext-edit-control

 

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Pieter Coene
Pieter Coene Accepted Answer Pending Moderation
  1. Wednesday, 29 April 2020 15:16 PM UTC
  2. PowerBuilder
  3. # 3

Hi,

exact same behaviour here.

Using PB 2019 build 2082 and 'Built-in Rich Edit Control'. Printing the document only prints the first page. We are using the Printex() command. We migrated from PB 2017 (don't recall the exact version) where this worked.

I did not make a sample yet because i saw this post...

Greetz
Pieter

 

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Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 29 April 2020 19:01 PM UTC
Hi Pieter ... build 2082 is the 1st GA release of PB2019 and after that, there were two MR's. Have you tried this with MR2170 (December 2019)?
  1. Helpful
Pieter Coene
  1. Pieter Coene
  2. Monday, 4 May 2020 06:13 AM UTC
Hi Chris,



thx for the tip, i will try to find a test-machine and install the latest MR. I'll post my findings (hopefully this week).
  1. Helpful
Pieter Coene
  1. Pieter Coene
  2. Monday, 4 May 2020 13:52 PM UTC
Good news!



I've tested the new versions of PB:

- MR for PB 2019 (#2170) -> not fixed

- 2019 R2 (#2328) -> Fixed!



So i guess we will be upgrading soon... ;)
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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Friday, 5 April 2019 14:38 PM UTC
  2. PowerBuilder
  3. # 4

Hi Kevin;

  Have you tried the PrintEX() command instead?

FWIW: My guess also is that there could be a hidden escape code that might be interfering with the print operation.

Regards ... Chris

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