1. Mikhael Botvinik
  2. PowerBuilder
  3. Thursday, 28 September 2023 09:44 AM UTC

I install a desktop application (PowerBuilder 2019 R2) on computers with Windows 10. On some computers, the headings under the menu pictures are clearly visible, but on others they are small and unclear (see attached file).
What could be causing this?
Thanks.

Attachments (1)
Ronnie Po Accepted Answer Pending Moderation
  1. Thursday, 28 September 2023 16:31 PM UTC
  2. PowerBuilder
  3. # 1

Have you checked the ClearType settings on the various Windows 10 computers?

Comment
  1. Mikhael Botvinik
  2. Monday, 9 October 2023 14:37 PM UTC
Yes
  1. Helpful
There are no comments made yet.
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Thursday, 28 September 2023 14:30 PM UTC
  2. PowerBuilder
  3. # 2

Can you reproduce this problem with PB 2022 R2?  PB 2019 R2 is EOL no point to open support ticket for EOL version.

Also, have you set your DPI font scaling to 100%?

 

Comment
  1. Mikhael Botvinik
  2. Thursday, 28 September 2023 14:52 PM UTC
We have not yet decided to move to 2022.

Yes, the problem exists even at 100%.

Thank you.
  1. Helpful
  1. Miguel Leeuwe
  2. Thursday, 28 September 2023 19:30 PM UTC
So, upgrade to 2019 R3 and see if it still happens? If that's the case, I think Appeon might still support you.
  1. Helpful
There are no comments made yet.
Miguel Leeuwe Accepted Answer Pending Moderation
  1. Thursday, 28 September 2023 09:56 AM UTC
  2. PowerBuilder
  3. # 3

HI,

I think you should report this as a bug: https://www.appeon.com/standardsupport/newbug

regards

Comment
There are no comments made yet.
  • Page :
  • 1


There are no replies made for this question yet.
However, you are not allowed to reply to this question.