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Resolved Problem launching application from Edge or Chrome

  1. Issue
2
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  1. David Smith
    David Smith
  2. PowerServer
  3. Monday, 21 October 2024 17:09 PM UTC

Has anyone else experienced an issue launching the client application from Edge or Chrome recently ?

For us, it has stopped working from Edge and Chrome, but still works from Firefox.

We did notice Edge was patched in the last few days but the link to launch the application no longer works.

Prior to this, we were able to launch the application from either Edge or Chrome.

(PowerServer 2022 R3, with MR 3391), Windows 10 clients. Edge Version 130.0.2849.46

LAUNCHER ERROR
DW update properties causing default constraints t...
Responses (5)
Francisco Martinez @Appeon
Francisco Martinez @Appeon Accepted Answer Pending Moderation
  1. Monday, 21 October 2024 17:46 PM UTC
  2. PowerServer
  3. # 1

Hi David,

 

This is a known problem caused by a change in Chrome's standards on its latest version. Please see this KB page: https://www.appeon.com/developers/get-help/knowledgebase/4613

 

Regards,
Francisco

Comment
Esau Redwan
  1. Esau Redwan
  2. Thursday, 24 October 2024 22:31 PM UTC
This is a horrible breaking change. We spent all day today troubleshooting checking our network and servers for what could have happened so suddenly and come to find out its an incompatibility with up to date browsers. This worries us for production applications once our application is released.



What is a permanent fix that Appeon is planning to do without us having to do the KB workarounds?
  1. Helpful
Julie Jiang @Appeon
  1. Julie Jiang @Appeon
  2. Monday, 28 October 2024 06:03 AM UTC
Hi Esau,

Our team is fixing the issue actively. Our current plan is to deliver a 2022 R3 with the fix next week.

Best regards, Julie
  1. Helpful 1
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David Smith
David Smith Accepted Answer Pending Moderation
  1. Tuesday, 22 October 2024 07:48 AM UTC
  2. PowerServer
  3. # 2

Thanks Francisco,

I tried solution 2 in the KB entry you mentioned and that resolves it.

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Luis Carlos Cubero Duran
Luis Carlos Cubero Duran Accepted Answer Pending Moderation
  1. Monday, 28 October 2024 13:46 PM UTC
  2. PowerServer
  3. # 3

The updated version of Microsoft Edge appears to be functioning properly for deploying the cloudlauncher.

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mike S
mike S Accepted Answer Pending Moderation
  1. Thursday, 31 October 2024 10:56 AM UTC
  2. PowerServer
  3. # 4

Just remember that the files change fix (#2) requires that you make the changes after every deploy

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Francisco Martinez @Appeon
Francisco Martinez @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 5 November 2024 14:31 PM UTC
  2. PowerServer
  3. # 5

To people facing this issue: A new Maintenance Release has been published, which mainly addresses this issue. Please see the following post:

https://community.appeon.com/index.php/qna/q-a/2022-r3-mr3397-released-today

 

Regards,
Francisco

Comment
Logan Liu @Appeon
  1. Logan Liu @Appeon
  2. Wednesday, 6 November 2024 01:30 AM UTC
Good news that PowerBuilder 2022 R3 MR (build 3397) is available for download. You can get the installer from our Downloads portal at https://account.appeon.com/download (login required).
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