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Resolved Problem Infomaker

  1. How-to
0
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  1. Angelika Reis-Beresheim
    Angelika Reis-Beresheim
  2. InfoMaker
  3. Wednesday, 6 April 2022 07:46 AM UTC

Ladies and gentlemen,

 

we bought the Infomaker from you at the end of last year. My colleague Armin Forke installed the Infomaker for us.

 

However, there is still a problem: When the layout editor is opened, the following window opens.

 

 

Can you please explain to us in writing what needs to be done here so that the Infomaker can save the layouts properly.

 

Thank you in advance for your feedback!

 

 

 

 

 

 

 

 

Mit freundlichen Grüßen

 

Irena Kuhn

­­__________________________________________________________
Softwareberatung

 

                                           

GFO-IT-Service

 

Luxemburger Straße 11

53842 Troisdorf

 

Tel. 0228 33803 730


irena.kuhn@gfo-its.de
www.gfo-online.de

Eine Einrichtung der Gemeinnützigen Gesellschaft der Franziskanerinnen zu Olpe mbH     


Aufsichtsratsvorsitzender: Andreas Zingsheim                                                                               

Geschäftsführer: Markus Feldmann, Dr. Christoph Heller, Dr. Jörg Kösters

Sitz der Gesellschaft: 57462 Olpe

Registergericht: AG Siegen HRB 6720

 

 P Bitte prüfen Sie der Umwelt zuliebe, ob diese Mail wirklich ausgedruckt werden muss!

 

Attachments (1)
Infomaker.jpg Infomaker.jpg
ORA-12560: TNS:protocol adapter error
Sharing InfoMaker Executable Files
Responses (4)
Andreas Mykonios
Andreas Mykonios Accepted Answer Pending Moderation
  1. Wednesday, 6 April 2022 09:09 AM UTC
  2. InfoMaker
  3. # 1

Hi.

Infomaker needs a database to work. Did you set any database connection?

Andreas.

Comment
Angelika Reis-Beresheim
  1. Angelika Reis-Beresheim
  2. Tuesday, 12 April 2022 11:23 AM UTC
Hello Andreas,

Thank you for your quick support! After your feedback we have now linked the database with the Infomaker and the layouts could be edited. However, I get the following message when saving, see screenshots.



Best wishes

Irena
  1. Helpful
Andreas Mykonios
  1. Andreas Mykonios
  2. Tuesday, 12 April 2022 11:31 AM UTC
Sorry Angelica. I can't see any screenshot...
  1. Helpful
Angelika Reis-Beresheim
  1. Angelika Reis-Beresheim
  2. Thursday, 14 April 2022 07:29 AM UTC
The screenshots are shown above for me.
  1. Helpful
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René Ullrich
René Ullrich Accepted Answer Pending Moderation
  1. Wednesday, 6 April 2022 09:13 AM UTC
  2. InfoMaker
  3. # 2

Hello Angelika,

to create or edit a report you need a database connection. The window you see is to configure database profiles (e.g. settings to connect to a database) and/or to select an existing profile for your work.

So your first step after installation of InfoMaker is to create one or more database profiles.

If you have a colleague with an already working installation you can ask him to export the profiles (right click on "Installed Database Interfaces"). So you can simply import the profiles on your machine.

HTH,

René

 

Comment
Angelika Reis-Beresheim
  1. Angelika Reis-Beresheim
  2. Tuesday, 12 April 2022 11:21 AM UTC
Hello Rene´,

Thank you for your quick support! After your feedback we have now linked the database with the Infomaker and the layouts could be edited. However, I get the following message when saving, see screenshots.



Best wishes

Irena
  1. Helpful
There are no comments made yet.
Angelika Reis-Beresheim
Angelika Reis-Beresheim Accepted Answer Pending Moderation
  1. Wednesday, 13 April 2022 08:29 AM UTC
  2. InfoMaker
  3. # 3

Attachments (1)
2022-04-12 13_16_05-Unbenannt - Nachricht (HTML).png 2022-04-12 13_16_05-Unbenannt - Nachricht (HTML).png
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Andreas Mykonios
  1. Andreas Mykonios
  2. Wednesday, 13 April 2022 12:28 PM UTC
This is a very strange message. I don't like it mentions "downgrade". Is this pbl used or edited in a different version of infomaker? What is the version of infomaker you are using?

Andreas.
  1. Helpful
Angelika Reis-Beresheim
  1. Angelika Reis-Beresheim
  2. Wednesday, 13 April 2022 19:46 PM UTC
Hello Andreas!

We have purchased the Infomaker 2021 version. We bought and installed the Infomaker installation at the end of last year.Thanks for your support!



  1. Helpful
Arnd Schmidt
  1. Arnd Schmidt
  2. Thursday, 14 April 2022 08:30 AM UTC
Hello Angelika,

if AMOR references to CMG AMOR, it looks like your AMOR Version does need Infomaker 2017 or lower..

Take a look into the "Systemvoraussetzungen" at the vendors site (https://www.aescudata.de/download/amor.html)

After you find out the needed Infomaker Version, you can download (https://account.appeon.com/download) and install this older Version of Infomaker.



hth



Arnd
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Angelika Reis-Beresheim
Angelika Reis-Beresheim Accepted Answer Pending Moderation
  1. Thursday, 14 April 2022 07:17 AM UTC
  2. InfoMaker
  3. # 4

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