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Resolved PowerServer project crashing PB when adding deployment files

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  1. John Raghanti
    John Raghanti
  2. PowerServer
  3. Friday, 23 August 2024 17:27 PM UTC

Hi,

Running PB 2022 R3 Build 3356 on a Windows 10 machine.

I open the PowerServer project, go to the Basic tab of the Application section.

When I click "Add Files..." in the External files for either uncompressed format, or in a created package for compressed, PB just sits there for about a minute - and then it just disappears. See event viewer information below.

This feature does work on a much smaller project, but I am trying to spin up one of our main application lines now. I guess my question is, is there a way for me to work around this? Editing source or anything?

The Event Viewer has these details:

Faulting application name: PB220.exe, version: 22.2.0.3356, time stamp: 0x66051d57
Faulting module name: KERNELBASE.dll, version: 10.0.19041.3693, time stamp: 0x64ee7a9c
Exception code: 0xc000041d
Fault offset: 0x0013f932
Faulting process id: 0x2944
Faulting application start time: 0x01daf57fdcb235f5
Faulting application path: C:\Program Files (x86)\Appeon\PowerBuilder 22.0\PB220.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 0c22cbe7-34cd-49b2-97fb-8037b1d64b48
Faulting package full name:
Faulting package-relative application ID:

Thanks!

JR

PowerServer Transaction Timeout Error
ETA for next PB 2022 R3 MR
Accepted Answer
John Raghanti
John Raghanti Accepted Answer Pending Moderation
  1. Wednesday, 4 September 2024 15:26 PM UTC
  2. PowerServer
  3. # Permalink
Hi! I actually found the issue, it is with the number of files in the folder that I'm trying to open. I had over 9000 files in there with the PB object files and all that. I deleted all of the PB generated object files and was able to Add Files... in PowerServer without any issue.
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Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Wednesday, 4 September 2024 15:47 PM UTC
Thanks for sharing the solution!
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Responses (3)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Sunday, 25 August 2024 00:55 AM UTC
  2. PowerServer
  3. # 1

Hi John,

Are you running into this issue ever single time (not just some times)?

Do you have the same problem on another machine?  Preferably one that is not a VM so can help isolate if it is VM related?

If answer to both questions is yes, please open a support ticket so we can get our product engineers involved: https://www.appeon.com/standardsupport/newbug

Thanks,
Armeen

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Friday, 23 August 2024 17:41 PM UTC
  2. PowerServer
  3. # 2

Hi John;

  I get this issue very seldom but when I do ...

  1. Delete the PS app on your Web Server.
  2. Restart your Web Server
  3. Delete the main folder where the Web APIs are built plus all the subfolders.
  4. Perform a full build on your App
  5. Restart the PB IDE 
  6. If no errors or warnings, then try again to build & deploy. 

HTH

Regards ... Chris 

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