1. Lemuel Bacli
  2. PowerServer Web
  3. Tuesday, 2 February 2021 06:02 AM UTC

Hi Appeon,

 

This has been the 2nd time that we experienced this error:

I've tried the solutions posted but nothing resolves this error except reinstalling. I cant reinstall the Powerserver every time we experience this error. 

What might be causing this? I believe that I didnt changed any setting on the server when I install powerserver on it. 

 

Thanks!

Kai Zhao @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 2 February 2021 08:39 AM UTC
  2. PowerServer Web
  3. # 1
0
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Hi Lemuel,

It seems an IIS setting related issue, please refer to the attached document to solve the issue.

Regards,
ZhaoKai

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Hi Zhao,



What's interesting with this is that, after activation of the powerserver, we leave it as it is. Then after few days, the error will return again. How can I prevent this error from happening again?
  1. Lemuel Bacli
  2. Tuesday, 2 February 2021 08:48 AM UTC
Hi Lemuel,



Is your machine restored regularly? Do security policies, tools, or applications modify IIS-related Settings?



We have customer reporting case where other applications affect PowerServer. Some applications/services (Google Analytics, Tomcat, etc.) consume 80% CPU/memory, which triggers the resource recovery mechanism of IIS. As a result, the Appeon session got lost. However, the Appeon server works well when those applications/services are stopped. Therefore in order to avoid those issues, please do not install too much software as such.



Regards,

ZhaoKai

  1. Kai Zhao @Appeon
  2. Wednesday, 3 February 2021 01:30 AM UTC
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