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Resolved PowerServer AEM activation

  1. How-to
0
Votes
Undo
  1. Jon Tzeng
    Jon Tzeng
  2. PowerServer 2020 or older (Obsolete)
  3. Wednesday, 20 May 2020 12:47 PM UTC

I reinstalled PB 2017 R3 universal edition and PowerServer 2017 R3. My AEM is deactivate after reinstall. How may I reactivate again. I have installed 2019 trial version in April and is uninstalled.

 

Thanks,

Jon 

 

PowerServer / CloudPro Tech Support for AEM Data S...
Problems connecting to an IBM DB2 database
Responses (1)
Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Wednesday, 20 May 2020 14:35 PM UTC
  2. PowerServer 2020 or older (Obsolete)
  3. # 1

Login to AEM and follow the steps in the license guide how to activate.

Comment
Jon Tzeng
  1. Jon Tzeng
  2. Wednesday, 20 May 2020 15:27 PM UTC
That does not work. It is telling me I have a Error Code 1006. The account is already logged in. How shall I logoff?



  1. Helpful
Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Wednesday, 20 May 2020 15:33 PM UTC
Looks like you were still logged in when you uninstalled so it thinks you are still using a copy of PowerServer. Your admin can do a force logoff for you here: https://account.appeon.com/logout-user/psm
  1. Helpful
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