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Resolved Powerserver Activation Error 116

  1. Issue
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  1. Steve Mason
    Steve Mason
  2. PowerServer Mobile (Obsolete)
  3. Thursday, 3 August 2017 21:48 PM UTC

When I attempt to activate Powerserver I am getting error "Failed to log in. Please make sure a valid online license is assigned to the account. Error code: 116, error message: No network connection". 

The online license is assigned to the account I am using.

What does this mean?

  1. PowerServer
Lightweight Directory Services
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Responses (1)
Appeon Support Team
Appeon Support Team Accepted Answer Pending Moderation
  1. Friday, 4 August 2017 00:33 AM UTC
  2. PowerServer Mobile (Obsolete)
  3. # 1

Hi,

Please try to follow the steps in the following link to provide the log files.
https://support.appeon.com/index.php?/Knowledgebase/Article/View/50/11/what-you-can-provide-to-us-for-further-debugging-when-you-run-into-the-appeon-server-related-issues

Regards,
Appeon Support

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