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Resolved Powerbuilder crashing on SaveAs to PDF for datawindow containing jpg photos (using PB 2017 new feature - NativePDF).

  1. Issue
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  1. Eugene Levin
    Eugene Levin
  2. PowerBuilder
  3. Tuesday, 14 May 2019 06:19 AM UTC 
With PB 2017 new feature of saving datawindow to PDF is causing application to crash when datawindow contains jpgs (photos). But not all for some photos it works fine. And it is not consistent with size of the photo either.

The application is a client server app (developed in PB 2017 R3 build 1858)

Crash debug points to the following location: 

Unhandled exception at 0x0FF86CA4 (PBSHR170.DLL) in PB170.EXE: 0xC0000005: Access violation reading location 0x27B27675.

Also when SaveAs to PDF does work the output file size is 7 times bigger than a file created from printing datawindow to PDF using PDF Creator.
  1. Crash
  2. DataWindow
  3. NativePDF
  4. PDF
SQLCA.AutoCommit = TRUE
Browser to run pb applications in WEB.
Responses (5)
Eugene Levin
Eugene Levin Accepted Answer Pending Moderation
  1. Wednesday, 15 May 2019 05:18 AM UTC
  2. PowerBuilder
  3. # 1 
Just tried it on another machine (Windows 10 and Win 7) and it works fine. So must be issue on my machine only. But I'm suspecting it only crashes for me (on my laptop).
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Eugene Levin
Eugene Levin Accepted Answer Pending Moderation
  1. Wednesday, 15 May 2019 00:58 AM UTC
  2. PowerBuilder
  3. # 2

I've attached the test PBL and the photo that causes the crash. But there are many other photos that it crashes on.

Attachments (2)
test.pbl
image9.jpg image9.jpg
Comment
Chris Pollach @Appeon
  1. Chris Pollach @Appeon
  2. Wednesday, 15 May 2019 14:05 PM UTC
Hi Eugene;

FYI ... No issues using your TEST.pbl and image in creating a PDF using the NativePDF! option on my W10 test PC's.

Regards ... Chris
  1. Helpful
Eugene Levin
  1. Eugene Levin
  2. Thursday, 16 May 2019 00:13 AM UTC
Maybe because I have PowerBuilder installed on my machine. Anyway as long as it works on user machines that's all that matters. Thanks for your help Chris.
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Eugene Levin
Eugene Levin Accepted Answer Pending Moderation
  1. Wednesday, 15 May 2019 00:55 AM UTC
  2. PowerBuilder
  3. # 3

I've also created a simple test app with two datawindows. Both have one picture object in the header with different jpg files. "Save Rows As" in preview to PDF will work fine for one datawindow but will crash on another (with different jpg file). Both datawindows are set to NativePDF.

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Eugene Levin
Eugene Levin Accepted Answer Pending Moderation
  1. Wednesday, 15 May 2019 00:20 AM UTC
  2. PowerBuilder
  3. # 4

Hi Chris,

1. Native PDF

2. The problem is with NativePDF only. Work around is to print to a third party product which works fine. But users do not like extra steps involved.

3. Images are stored on network drives

4. Yes, have tried with 1880. Same issue.

5. Windows 7

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Chris Pollach @Appeon
Chris Pollach @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 14 May 2019 15:23 PM UTC
  2. PowerBuilder
  3. # 5

Hi Eugene;

1) How is the PDF being produced (NativePDF, Distill or XLSFOLP)? 

2) You mention PDF Creator as rendering the PDF. Have you tried any other 3rd party products (ie: PrimoPDF)?

3) Where are the images being loaded from?

4) Have you tried the PDF rendering using the latest PB build 1880?

5) What version of MS-Windows are you using?

Regards ... Chris

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