1. Rich Dolan
  2. PowerBuilder
  3. Tuesday, 22 December 2020 17:54 PM UTC

We are in the process of updating our PB application (classic) to 2019 R2  (from 2019 B2170).  When we run the 2019 R2 Runtilme Installer on a user machine that has the 2019 already installed, the installation appears to work.  However, the 2019 R2 modules do not get installed.  Then I noticed that when you run the 2019 R2 installer, the splash screen does not say 2019 R2, it still says 2019.  If I uninstall the 2019 version and then run the new 2019 R2 installer, it works fine.  So now we have to uninstall 2019 B2170 and then install 2019 R2.  We were hoping to upgrade our users with a script, without having to manually uninstall the old version.  Is there ant way to automat the uninstall of the old version?

Rich Dolan

 

Ken Guo @Appeon Accepted Answer Pending Moderation
  1. Thursday, 24 December 2020 05:25 AM UTC
  2. PowerBuilder
  3. # 1

Hi Rich,

 

Thanks for reporting this issue.

I can reproduce it locally and have submitted it to the Appeon development team.

At present, I suggest you work around it via using the following install scripts, that is to silent uninstall PB 2019 runtime, and then silent install PB 2019 R2 runtime.

msiexec.exe /qn /uninstall {71934893-A19E-439C-9F4F-60ADE870A07E}

msiexec.exe /qn /i pb2019R2runtime.msi

 

Regards,

Ken

 

Comment
  1. Rich Dolan
  2. Thursday, 24 December 2020 18:13 PM UTC
Ken,

Thanks, this workaround solves the problem.

Rich

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  1. Armeen Mazda @Appeon
  2. Thursday, 24 December 2020 18:47 PM UTC
Thanks for confirming Rich that the workaround works!
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Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Tuesday, 22 December 2020 18:02 PM UTC
  2. PowerBuilder
  3. # 2

2019 R2 is an in-place install over 2019.  Make sure you have downloaded the correct installer, and run the "update" function. https://file.appeon.com/download/Installer/PowerBuilder/PowerBuilderInstaller_bootstrapper.exe

 

Comment
  1. Chris Pollach @Appeon
  2. Tuesday, 22 December 2020 23:22 PM UTC
Sounds like you are all set then! :-)
  1. Helpful
  1. Armeen Mazda @Appeon
  2. Wednesday, 23 December 2020 00:18 AM UTC
I understand now... but is your issue that the splash screen is not correct or really it is not updating the runtime DLLs to the newer version?
  1. Helpful
  1. Rich Dolan
  2. Wednesday, 23 December 2020 17:49 PM UTC
Hi Armeen,

The 2019 version of the DLL's have a timestamp of 5/25/19. The 2019 R2 DLL's have a timestap of 7/20/20. When I run the R2 installer runs as expected, but the R2 on the splash screen shows, 2019 without the R2, and all the DLL's remain 05/25/29.

Rich

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