Hi, Michael - 

Are the PFCxxxxx/PFExxxxx libraries used by this application the original ones or have they been recently refreshed with newer versions?

If they have not been refreshed in a long time you should consider downloading the latest version (for PB 2021) from the GitHub web site:

https://github.com/OpenSourcePFCLibraries

Best regards, John

Michael -

   Please ensure that the following code in the PFC_PRINTDLG() event of U_DW in your PFE or corp library. The colored text below is the code that needs to be changed.

   Note that we have a CORP library so our inheritance path is PFC --> CORP --> PFE, which means our code changes are in the CORP library.


//********************************************************************
// Object       :  corp_u_dw
// Event        :  pfc_PrintDlg()
//
// Ancestor     :  OVERRIDDEN
// Access       :  Public
// Arguments    :  value   s_printdlgattrib   astr_printdlg   structure by ref
//
// Returns      :  Integer
// Throws       :  None
//
// Description  :  Opens the print dialog for this DataWindow,
//                 and sets the print values the user selected for the DW.
//
//********************************************************************
// Revision History
//
// Developer    Date         Version     Description
// ---------   -----------   ---------   -------------------------------
// O Knight    28-NOV-2017   6.0.4.33    #2026345:  Implement new copyright.
//                           9.0         Fix CR156666 to enable print orientation setting.
//                           8.0         Return code of of_printdlg has changed for Cancel Action.
//                                       Changed code to test on success code.
//                           5.0         Initial version.
//
//********************************************************************
// COPYRIGHT © 2022 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS
// AFFILIATES (“CSG”). ALL RIGHTS RESERVED.
//********************************************************************
boolean               lb_collate
integer               li_copies
long                  ll_rc
long                  ll_pagecount
string                ls_pagecount
string                ls_pathname = "Output"
string                ls_filename
string                ls_copies
string                ls_collate
string                ls_orientation
n_cst_platform        lnv_platform
n_cst_conversion      lnv_conversion
window                lw_parent



// Initialize printdlg structure with current print values of DW
astr_printdlg.b_allpages = true

ls_orientation = this.object.datawindow.print.orientation
astr_printdlg.i_orientation  = integer(ls_orientation)

ls_copies = this.Object.DataWindow.Print.Copies
if not IsNumber (ls_copies) then ls_copies = "1"

li_copies = Integer (ls_copies)
astr_printdlg.l_copies = li_copies

ls_collate = this.Object.DataWindow.Print.Collate
lb_collate = lnv_conversion.of_Boolean (ls_collate)

astr_printdlg.b_collate  = lb_collate
astr_printdlg.l_frompage = 1
astr_printdlg.l_minpage  = 1

ls_pagecount = this.Describe ("Evaluate ('PageCount()', 1)")
if IsNumber (ls_pagecount) then
    ll_pagecount            = Long (ls_pagecount)
    astr_printdlg.l_maxpage = ll_pagecount
    astr_printdlg.l_topage  = ll_pagecount
end if

if this.GetSelectedRow (0) = 0 then  astr_printdlg.b_disableselection = true

// Allow printdlg structure to have additional values
// set before opening print dialog
this.event pfc_preprintdlg (astr_printdlg)

// Open print dialog
//f_setplatform (lnv_platform, true)
//this.of_GetParentWindow (lw_parent)
//ll_rc = lnv_platform.of_PrintDlg (astr_printdlg, lw_parent)
//f_setplatform (lnv_platform, false)

ll_rc = this.Print (TRUE, TRUE)

// Set print values of DW based on users selection
if ll_rc = 1 then
    // Page Range
    if astr_printdlg.b_allpages then
        this.Object.DataWindow.Print.Page.Range = ""
    elseif astr_printdlg.b_pagenums then
        this.Object.DataWindow.Print.Page.Range = &
            String (astr_printdlg.l_frompage) + "-" + String (astr_printdlg.l_topage)
    elseif astr_printdlg.b_selection then
        this.Object.DataWindow.Print.Page.Range = "selection"
    end if

    // Collate copies
    this.Object.DataWindow.Print.Collate = astr_printdlg.b_collate

    // Number of copies
    this.Object.DataWindow.Print.Copies = astr_printdlg.l_copies

    // Fix CR156666
    // Print orientation
    this.Object.DataWindow.Print.Orientation = astr_printdlg.i_orientation

    // Print to file (must prompt user for filename first)
    if astr_printdlg.b_printtofile then
        if GetFileSaveName ("Print to File", ls_pathname, ls_filename, "prn", &
            "Printer Files,*.prn,All Files,*.*") <= 0 then
            return -1
        else
            this.Object.DataWindow.Print.Filename = ls_pathname
        end if        
    end if
end if


RETURN ll_rc

PFCCOM32.DLL is no longer working since Powerbuilder 8: https://answers.sap.com/questions/10521605/newer-version-of-pfccom32dll.html

You said you have an unsuccessful build. Most likely the error messages will point out which objects have to be modified. Probably some Print functionality.

My recommendation is to:

- make a copy of your complete application, including the old PFC and PFE libraries and

- hookup the application with the newest version of PFC 2021.

- compile and copy the error messages.

- one by one, edit the source code of an object with error and comment out the lines of code that cause the error. Use some special comment, so later you can find what you have commented out. You probably have to follow some order in doing this, starting with PFE classes, if any errors, and then the 'normal' objects of your application (if they show any errors).

Whatever print functionality no longer works because you don't have an updated pfccom32.dll, should be perfectly available in the modern PFC classes.

regards.

Hi Michael, In case through this Q&A you can’t resolve your problem, I would recommend engaging one of our consulting partners to perform the upgrade.  I have seen PB 3.0 apps upgraded to Appeon versions of PowerBuilder, so certainly your app is doable.  By upgrading you will get tons of new features, tech support that includes bug and security fixes, and option to deploy to the cloud with PowerServer.

Okay, tried the few suggestions of troubleshooting differences and it seems to create more issues than fixes issues. At this point we're ready to chalk it up as a fools errand and figure out a workaround with the business if needed.

Big thanks to everyone that responded. The suggestions were and will be helpful in the future as well!