Hi,
I'm troubleshooting an issue where my PB2017-based app is crashing intermittently in a customer environment. I'm not able to replicate the error in my dev environment. In fact, I am not able to replicate the error in the customer's environment either, which leads me to consider that it may be user specific.
Basically, under certain conditions, while retrieving a large series of nested datawindows, the app crashes and creates a series of dump files. All dump files indicate: a null pointer dereference in the PBSNC170.DLL module, specifically within the PB_DB_Rout function.
The network and database seem to be working fine.
Does anyone have any advice on how to further troubleshoot this?
Thanks for reading!
Mark