PB Runtime Crash

Hi Everyone

I have a PB App 2019R3 latest build and runtimes. It processes large amounts of data from an external OLE source and inserts/updates a SQL server database.

Randomly the PB runtime just disapears with no messages or anything. The Evenlog shows the following entries:

First a .Net Runtme error:

Application: PB190.exe
CoreCLR Version: 4.700.21.26205
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 726E336E

Then Application Error:

Faulting application name: PB190.exe, version: 19.2.0.2728, time stamp: 0x6100e4a4
Faulting module name: VCRUNTIME140.dll, version: 14.30.30704.0, time stamp: 0x615a9224
Exception code: 0xc0000005
Fault offset: 0x0000336e
Faulting process id: 0x40c8
Faulting application start time: 0x01d85f01736194f2
Faulting application path: C:\Program Files (x86)\Appeon\PowerBuilder 19.0\PB190.exe
Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
Report Id: 0d828f11-e7f2-4739-8e30-4a5fe1a2bee1
Faulting package full name:
Faulting package-relative application ID:

Then Windows Error reporting:

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: PB190.exe
P2: 19.2.0.2728
P3: 6100e4a4
P4: VCRUNTIME140.dll
P5: 14.30.30704.0
P6: 615a9224
P7: c0000005
P8: 0000336e
P9:
P10:

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_PB190.exe_5e548d90a58e8346511b86dbd9fa9b4a47f640fa_d4735fa1_e5f60df9-27cc-4f69-af1e-21de8c533102

Analysis symbol:
Rechecking for solution: 0
Report Id: 0d828f11-e7f2-4739-8e30-4a5fe1a2bee1
Report Status: 4
Hashed bucket:
Cab Guid: 0

-----------------------------------------------------------------------------------------------

Any thoughts? Before I raise a support ticket.

Thanks

David

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David Peace (Powersoft)
Wednesday, 4 May 2022 12:56 PM UTC

Yes, I found that too! We are using a .Net DLL for email but the job only emails for start & end. The ODD thing is that it seems to only crash when run from the IDE, in deployment it's fine (or so it seems)!

I do not like random crashes they always leave me nervous about the production running. I'll monitor this over a few days in our QA environment. If it doesn't crash there then I'll assume all will be well.

Helpful 0

David Peace (Powersoft)
Wednesday, 4 May 2022 12:57 PM UTC

I forgot to say that the the .Net DLL is made using snap develop and is Core 3.1

Chris Pollach @Appeon
Wednesday, 4 May 2022 14:08 PM UTC

Hi David .. thanks for the additional feedback. Maybe the .NET Core DLL is still trying to complete some processing the odd time that leads to the crashing issue. I wonder if adding a YIELD() command after the .Net API call to process the email might help here to allow processing to complete before the PB App continues its PowerScript journey?

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Resolved PB Runtime Crash