We are having issues with one of our Developers not being able to use her PowerServer AEM client with our PowerBuilder CloudPro license. As far as I can tell she has a valid license assigned, and her PowerBuilder client is working. The AEM is giving the following error: Failed to log in. Please make sure a valid online license is assigned to the account.
I have her logged her out from the site, and had her log back in.
How can I resolve this issue?