Several weeks back I tried to log into Powerbuilder 21 on my laptop (working from home) and was told that I had no license. I cannot seem to fix this. I tried logging in today with the "No Internet" option, and on going to site https://docs.appeon.com/pb2019/appeon_license_user_guide/ch03s02.html#renewing_an_offline_license was told that the code given was gibberish. I still had my user icon in the top right hand corner (Hypnotoad is unmistakable...)
Am I doing something wrong please???