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Resolved Issue using Powerbuilder as a Citrix App

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  1. Dipankar RSG
    Dipankar RSG
  2. PowerBuilder
  3. Monday, 4 March 2024 16:42 PM UTC

Hello,

We're exploring using Powerbuilder as a Citrix App. We're noticing frequent Account Already logged in issue. Seems, proper Powerbuilder Exit is not happening when Citrix Connection is lost or reset. Any help or suggestions to avoid this issue?

Thanks,

Dipankar

  1. Citrix
  2. License
PBSearch issue after upgrading to PB22 R3
Calling NetUserGetGroups from PowerBuilder
Responses (2)
Roland Smith
Roland Smith Accepted Answer Pending Moderation
  1. Monday, 4 March 2024 18:29 PM UTC
  2. PowerBuilder
  3. # 1

The PowerBuilder IDE is only supported on Desktop Windows:

https://docs.appeon.com/pb2022r3/installation_guide_for_pb/System_Requirements.html

 

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Armeen Mazda @Appeon
Armeen Mazda @Appeon Accepted Answer Pending Moderation
  1. Monday, 4 March 2024 17:58 PM UTC
  2. PowerBuilder
  3. # 2

Do you mean running the PowerBuilder IDE itself on Citrix?  Or do you mean the apps you develop with PowerBuilder run those apps on Citrix?

What version of PowerBuilder are you using?

What version of Windows OS are you using?

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Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Tuesday, 5 March 2024 15:54 PM UTC
Adding to great suggestion by David, also make sure "Sign out on exit" option in the IDE is checked.
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Dipankar RSG
  1. Dipankar RSG
  2. Thursday, 21 March 2024 05:49 AM UTC
Yeah, Armeen. We keep the "Sign out on exit" checked. But seems abrupt closure or network disconnection doesn't release the log in. Anything which can be done Powerbuilder/ Appeon side for this?
  1. Helpful
Armeen Mazda @Appeon
  1. Armeen Mazda @Appeon
  2. Thursday, 21 March 2024 14:58 PM UTC
If your Internet connection breaks or the program crashes, then no it may not release correctly. This is normally a rare occurrence for most of our customers. When it does happen, your license admin can do a forced logout: https://account.appeon.com/logout-user/pb
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