Information about premium support

Resolved Information about premium support

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Narayanamoorthy Thangavel
PowerBuilder
Monday, 31 May 2021 12:41 PM UTC

Hi Team,

I have one doubt ,Appeon will refund the cancelled premium support ticket cost? If the ticket not comes under prescribed category.

Br,

Moorthy

Responses (1)

Armeen Mazda @Appeon Accepted Answer Pending Moderation

Monday, 31 May 2021 15:46 PM UTC
PowerBuilder
# 1

No, if a premium support ticket is canceled your ticket code is not used so you can reuse it on another issue later.

Comment

Narayanamoorthy Thangavel
Tuesday, 1 June 2021 05:03 AM UTC

Thank you for the information

Helpful 0

Armeen Mazda @Appeon
Tuesday, 1 June 2021 05:52 AM UTC

You’re very welcome.

Helpful 0

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